LunarLive Posted July 14, 2008 Share Posted July 14, 2008 (edited) My customers are being redirected this weekend to this error message: "Return to Merchant Unable to process payment. Please contact the merchant as the shipping address provided by the merchant is invalid, and the merchant has requested that your order must be shipped to that address." There are not any settings that I can find to "undo" or "re-set" this new issue in the admin section so I toyed with the paypal_standard.php script on line 297 (this file is located in the folder: includes/modules/payment ) I changed line 297 as follows: $parameters['address_override'] = '1'; over to $parameters['address_override'] = '0'; I left everything else alone and this change has seemed to fix the issue for now. If there is a better or easier fix to this problem, please let me know. Thanks! Edited July 14, 2008 by LunarLive Quote Link to comment Share on other sites More sharing options...
LunarLive Posted July 14, 2008 Author Share Posted July 14, 2008 (edited) Sorry for the "CODE" box factor - I didn't realize that would spread the post out like that, and I don't see any way to edit the "oversized" boxes. ** Okay - my bad - I found the edit button finally. Thanks for your patience with my blindness. Edited July 14, 2008 by LunarLive Quote Link to comment Share on other sites More sharing options...
satish Posted July 14, 2008 Share Posted July 14, 2008 Just trap the request being sent to Paypal. probably the store addres You have defined for store has something wrong in it. Satish Mantri Quote Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
LunarLive Posted July 14, 2008 Author Share Posted July 14, 2008 Thanks for the suggestion Satish - The issue was that the customers' shipping addresses being sent from my oscommerce store were not matching up with the shipping address on record with PayPal. However, my products are delivered via email and I don't require a valid street address for that. The store address is not the issue. This situation just started happening this past weekend, and from the looks of other posts this weekend concerning the same issue, this has been a New problem for them as well. Again, thanks for the thinks. Just trap the request being sent to Paypal. probably the store addres You have defined for store has something wrong in it. Satish Mantri Quote Link to comment Share on other sites More sharing options...
Glen C Posted July 23, 2008 Share Posted July 23, 2008 Lunar Live, thanks for the tip, I will try it. I have had the same problem with the identical message. In my case I narrowed it down to the fact my customer addresses were having a comma inserted in front of the postcode (or zip code). If I manually rejigged the shipping address all went fine. In my case I will have to learn how to adjust the address section and hopefully that will fix it. Thanks again. Quote Link to comment Share on other sites More sharing options...
duy Posted July 23, 2008 Share Posted July 23, 2008 Thanks for the fix Lunar, I've been looking for this for ages. Quote Link to comment Share on other sites More sharing options...
satish Posted July 23, 2008 Share Posted July 23, 2008 Lunar Live, thanks for the tip, I will try it. I have had the same problem with the identical message. In my case I narrowed it down to the fact my customer addresses were having a comma inserted in front of the postcode (or zip code). If I manually rejigged the shipping address all went fine. In my case I will have to learn how to adjust the address section and hopefully that will fix it. Thanks again. In this case place some Java script Validation when a form is filled for Zip code. Also for all previous entries chek and fix at db level. Satish Quote Ask/Skype for Free osCommerce value addon/SEO suggestion tips for your site. Check My About US For who am I and what My company does. Link to comment Share on other sites More sharing options...
Glen C Posted July 24, 2008 Share Posted July 24, 2008 In this case place some Java script Validation when a form is filled for Zip code.Also for all previous entries chek and fix at db level. Satish Thank you Satish, will do a search on that now Quote Link to comment Share on other sites More sharing options...
Guest Posted July 29, 2008 Share Posted July 29, 2008 Thank you Satish, will do a search on that now I found the problem only with the USA address, I have try other country address like UK, Canada, It can direct to the paypal complete, anyone can find this problem and resolve it Regards Dan Quote Link to comment Share on other sites More sharing options...
Guest Posted August 23, 2008 Share Posted August 23, 2008 Hi All, here's the fix that worked for me http://www.oscommerce.com/forums/index.php?&showtopic=308655 Cheers to all who helped. Jon Quote Link to comment Share on other sites More sharing options...
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