coolchrisaus Posted January 5, 2003 Share Posted January 5, 2003 We have been getting alot of our customers saying tey cant sign up and it get to My Account Information and they click on next and it stops and it will no go any further and we need help as soon as possible so we can get this working as soon as possible :oops: :oops: :oops: :oops: Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2003 Share Posted January 5, 2003 You want to post the URL so we can take a look? Are they getting an error? Have you asked what browser they are using? Link to comment Share on other sites More sharing options...
coolchrisaus Posted January 5, 2003 Author Share Posted January 5, 2003 thanks birdman our website address is as follows www.groovykaraoke.com Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2003 Share Posted January 5, 2003 Sorry, don't know what to tell you. I had no trouble creating an account using Netscape7. Link to comment Share on other sites More sharing options...
coolchrisaus Posted January 5, 2003 Author Share Posted January 5, 2003 we are finding our customers are haing problems with internet exploer 6.0 and do not know why Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2003 Share Posted January 5, 2003 Well......I tried in IE6.0 All went well until I left out the Australian territory. Got an error as expected....BUT, you have all of the provences or whatever they are called in the drop down list twice. That could be the problem. (When I tried before I used a US address) Link to comment Share on other sites More sharing options...
coolchrisaus Posted January 5, 2003 Author Share Posted January 5, 2003 we do not know how this problem can be fixed and any ideas would be helpful Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2003 Share Posted January 5, 2003 I think I'd attempt deleted one set from the databse to start with and see what that does. Link to comment Share on other sites More sharing options...
coolchrisaus Posted January 5, 2003 Author Share Posted January 5, 2003 why we went and tried something that came to my mind and its working now and it was the php zones it doesnt like australi for some reason Link to comment Share on other sites More sharing options...
Guest Posted January 5, 2003 Share Posted January 5, 2003 it doesnt like australi for some reason Like the English cricket team :wink: Link to comment Share on other sites More sharing options...
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