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osCommerce

The e-commerce.

Miscalculated USPS Shipping Weight


stevenryals

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Posted

I have an item that's listed under product description as .5 lbs, upon checkout it recalculates the shipping weight to 3.56lbs.. which obviously makes shipping more. for an item I can ship for a couple bucks, it's calculating it with USPS at almost $9...

 

any clues?

Posted

What version of the USPS module are you using, the one supplied with osC?

 

I am using USPS Methods 2.9.2 Uppercase fix and no problems found so far. Check the contributions section.

 

That's all I can think of!

- :: Jim :: -

- My Toolbox ~ Adobe Web Bundle, XAMPP & WinMerge | Install ~ osC v2.3.3.4 -

Posted
a .5 lb shirt is recalculating to 3.8 pounds? is USPS estimating the weight of a box & packaging? or is this a bug?

Did you check the tare weight in admin shipping/packaging? The default is 3.

Posted
so.. what exactly is Tare weight?

It is there to allow you to specify a weight for your packaging materials. My guess is that it is set to 3 to make it obvious that something needs to be adjusted.

 

Glad the problem is solved for you.

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