why will no one help me with my image problem?

[rickiesdiscountelectronics]

Why will no one help me with my image problem? ive posted a few times...but i get no response everytime i post this...is it because no one knows how to fix this problem??

 

 

 

 

ive been using easy populate to upload files...all my product infomation shows up perfect, but my images never show up when i upload files using easy populate...it makes no sense what so ever.....

 

My images will show up if i upload my images after i upload my .cvs files, but if i go back and update my .cvs excel files then the images dissapear and u have to reupload the images again...i dont understand whats going on here, but im to the point of giving up that is how much ive messed with this

 

Ived talked to my hosting site netfirms, and they have basically given as well that can't find out whats going on

 

I know my images are in the right directory mystore/catalog/images......

 

What is even wierder is if u manually go into oscommerce and upload the image from there instead of ftp them to mystore/catalog/images it show's up then.

 

I know that my .cvs file is set up right too

 

My main images are under v_procuct image....which i know is the right column and i know for a fact that my image names are identical to the ones listed under v_product image

because all my information was sent to me from my distributor so i know the info is right.....

 

 

Also Ive already used the offline .cvs splitter from this forum to split the file because it would time out at 300 items...i have split each file into 200 lines....i have like 85 pieces.....since i have like 15000 files

 

 

Everything else on my site works correctly when i use easypopulate just not my images

 

 

i talked to support from netfirms my webhost and they said they have no idea why its doing this because my stuff looked set up right....ive yet to find a answer of why its not finding the images

 

I do have SSL enabled ...and i read that, that can cause problems with images....but i tried changing the code as i saw on this site for that problem and it didnt fix it...

 

do i need to edit something in my configure.php file?

 

Im at my wits end and its driving me crazy nobody knows how to fix this.....not my webhost ....not any of the members suggestions.....and nobody is really answering me....im really begging someone to help me figure this out...or i will have to pay for a professional cart which i do not want to have to do

[lindsayanng]

you need to ask this question in the EASY POPULATE CONTRIBUTION SUPPORT THREAD. Your answer might even be there.. GO to contributions section of this forum (about two fields below general) and go to general contribution and search for that support thread.

 

OR you can go to google and type in site:oscommerce.com then type your search here

 

You can type the error you are getting and you might come up with threads where it has already been answered, or just type easy populate support and go to the support thread.. be sure to search that thread BEFORE asking the question to see if the answer is already tehre.