Lawman1947 Posted July 6, 2008 Share Posted July 6, 2008 After a new customer chooses ‘create a new account’ and completes the form and attempts to continue forward they receive an error message as follows: Your Post Code must contain a minimum of 5 characters. In setup configuration, the minimum characters limit has been set at 5 to accommodate US and International customers. However, regardless of whether a customer enters 5 or more, they get the error message. I am losing customers who give up in frustration with this error that will not allow them to create an account. I share the frustration with them as well as losing the revenue! Any ideas as to the fix for this? Thanks, Bob (aka Lawman1947) Link to comment Share on other sites More sharing options...
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