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Sales Tax Not Working on New Install


DeanDesign

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I just wrapped up another OSC Store and come to find it is not charging sales tax when someone orders from the store owner’s state. Everything in the Admin looks fine... I have Hawaii set as a Tax Zone, I'm using the default tax class "Taxable Goods", and I've configured a rate for the class with zone Hawaii at 4.66%. In Configuration > My Store the decimal is set to 2 and false for show with price.

 

I am sooo baffled as I've configured many stores... :huh:

 

I am using the STS module, paypal web payments pro and the stock USPS module...

 

Any help greatly appreciated!!!

 

Tom

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Check your individual products under CATALOG in your osc admin panel. There's a drop down box called "Tax Class".

Is it set to "Taxable Goods"?

 

Product Price(Net) should reflect price+tax

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I can't get the tax to show anywhere. Does tax show in the cart? I wonder if this is an issue with Hawaii?

 

I have experienced issues getting tax to display when I do not have shipping enabled. It almost seems as though the tax module is dependent on the shipping module. Are you charging shipping?

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associate TAX to product.

Also associate Tax to zone.

 

Thes two settings are required.

 

Satish

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Check My About US For who am I and what My company does.

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Thank you both. The first quesion, YES I am charging shipping. I'm using the stock USPS module. The second reply, all products are set to Taxable Goods and that class is configured...

 

I'm sooo stuck, like i've said i've done this before with no trouble. Maybe its the PayPal Module PayPal had me download from them for website payments pro?

 

Thanks again for any help, take care.

 

Tom

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The people at OSC Solutions say they can fix it for 25$. I JUST WANT TO KNOW WHAT THIS IS!!! I"ve tried everything still no tax being charged or showing up on the confirmation page...

 

Anyone? I'm at my last options here...

 

Thanks,

 

Tom

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Log in to the store you are having problems.

 

When you go to each one of these, describe what you see and what is set.

 

Locations / Taxes -->

 

Zone -->

 

Tax Zones -->

 

Tax Classes -->

 

Tax Rates-->

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Ok here it is...

 

Locations / Taxes --> When i go in i see the default items: Countries, Zones, Tax Zones, Tax Classes, Tax Rates.

 

Zone --> 21 pages of different default zones. Hawaii is one of them.

 

Tax Zones --> Hawaii. Zone Name: Hawaii ; Description: Hawaii local sales tax.

 

Tax Classes --> Taxable Goods. Tax class Title: Taxable Goods ; Description: For orders shipping to Hawaii

 

Tax Rates--> Taxable Goods. Tax Class Title: Taxable Goods; Zone: Hawaii; Tax Rate: 4.1660; Description: HI Sales Tax; Priority: 1

 

Thats it. I thought it was configured right...

 

Again any help, GREATLY APPRECIATED!

 

Tom

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Quick Check: Under Location/Taxes -->Countries --> set to US, right?

----------------------------------

Tax Rates--> Taxable Goods. Tax Class Title: Taxable Goods; Zone: Hawaii; Tax Rate: 4.1660; Description: HI Sales Tax; Priority: 1

Here's a long shot.

 

Set priority to zero 0

 

and

 

Check MODULES>>ORDER TOTALS --> TAX set to True

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got the same problem, fixed it this way:

 

first delete all Tax Rates

then delete all Tax Classes

then delete all Tax Zones

 

add the Tax Zones again

add the Tax Classes again

add the Tax Rates again

 

you have to set the tax for each product again

fixed :)

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