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The e-commerce.

Checkout Process Error, customer can not proceed to pay


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Hi there, I hope someone can help me. When a customer goes to make a purchase, they add the item to cart, login, click checkout, it then shows them the default address to send item too, then when you click next nothing happens. It should take you to the next loads of options the payment options but it does not and im loosing an awful lot of business.


Please help urgently if you can.


Thanks in advance!

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well what have you changed on the store to make this happen, if you have made changed then have you kept backups of the original files?


Not really much advice can be given because you have not said what modifcations have been made that could cause this problem.



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