zanniesattic Posted June 18, 2008 Share Posted June 18, 2008 I have an error in admin under tools in cache control. Categories box, Manufacturers Box and Also Purchased Module all say "File does not exist" Under action, when I click the reset button it brings me to a blank page. On the bottom it says Cache Directory:/tmp/ Can someone tell me what has gone wrong, and in simple terms tell me how to fix it? I appreciate any help provided. Thank you, Suzanne <_< <_< Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 22, 2008 Share Posted July 22, 2008 I have an error in admin under tools in cache control.Categories box, Manufacturers Box and Also Purchased Module all say "File does not exist" Under action, when I click the reset button it brings me to a blank page. On the bottom it says Cache Directory:/tmp/ Can someone tell me what has gone wrong, and in simple terms tell me how to fix it? I appreciate any help provided. Thank you, Suzanne <_< <_< I too have the same problem. Am I missing some files? Do you have to create these files manually?? What names?? Thanks in advance Jeff Link to comment Share on other sites More sharing options...
BryceJr Posted July 22, 2008 Share Posted July 22, 2008 Create a folder called store_cache or whatever name you want and place it at the root of your site via ftp or your cpanel Go to Tools>>File Manager (osc admin panel) or your webhost cpanel and click the folder you created. On top of the page is the path of that folder. Take note of it. Proceed to configuration>>cache-->cache directory --> enter the path of the cache folder you created sample path: /home/some/path/like/this/public_html/store_cache/ Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 23, 2008 Share Posted July 23, 2008 Create a folder called store_cache or whatever name you want and place it at the root of your site via ftp or your cpanel Go to Tools>>File Manager (osc admin panel) or your webhost cpanel and click the folder you created. On top of the page is the path of that folder. Take note of it. Proceed to configuration>>cache-->cache directory --> enter the path of the cache folder you created sample path: /home/some/path/like/this/public_html/store_cache/ BryceJr, Thanks for the reply. I have done that and I know the directory exists because I do not get the error message (red banner) at the top of the Cache Control page. When I go to the Cache Control I see the three selections (Categories Box, Manufacturers Box, Also Purchased Module) and underneath these is a line that says "Cache Directory: osc_cache" On all of these lines it says "File Does Not Exist" What do I do now? Thanks for your help. Jeff Link to comment Share on other sites More sharing options...
♥toyicebear Posted July 23, 2008 Share Posted July 23, 2008 Also make sure that you have set use cache to true under configuration>>cache in your store admin Basics for osC 2.2 Design - Basics for Design V2.3+ - Seo & Sef Url's - Meta Tags for Your osC Shop - Steps to prevent Fraud... - MS3 and Team News... - SEO, Meta Tags, SEF Urls and osCommerce - Commercial Support Inquiries - OSC 2.3+ How To To see what more i can do for you check out my profile [click here] Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 23, 2008 Share Posted July 23, 2008 Also make sure that you have set use cache to true under configuration>>cache in your store admin It is set to true. What files do not exist?? Jeff Link to comment Share on other sites More sharing options...
BryceJr Posted July 23, 2008 Share Posted July 23, 2008 When I go to the Cache Control I see the three selections (Categories Box, Manufacturers Box, Also Purchased Module) and underneath these is a line that says "Cache Directory:osc_cache "Cache Directory: osc_cache"<--That is not correct It should read something like this: Cache Directory: /home/something/something/blah/public_html/osc_cache/ Go to Tools>>File Manager ---Click the osc_cache folder and under heading File Manager is a path to your cache folder. Copy and paste it or write it down on a piece of paper. Proceed to configuration>>cache-->cache directory --> enter the path of the cache folder Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 24, 2008 Share Posted July 24, 2008 "Cache Directory: osc_cache"<--That is not correct It should read something like this: Cache Directory: /home/something/something/blah/public_html/osc_cache/ Go to Tools>>File Manager ---Click the osc_cache folder and under heading File Manager is a path to your cache folder. Copy and paste it or write it down on a piece of paper. Proceed to configuration>>cache-->cache directory --> enter the path of the cache folder Bryce Jr, Thanks again for the help. I modified the cache directory per your instructions and I now have a Cache Directory like you indicated. But I still have the same three "File Does Not Exist" messages. What files actually are in the Cache directory and how do they get created? Thank again for all your help. I really appreciate it. Jeff Link to comment Share on other sites More sharing options...
BryceJr Posted July 24, 2008 Share Posted July 24, 2008 Bryce Jr, Thanks again for the help. I modified the cache directory per your instructions and I now have a Cache Directory like you indicated. But I still have the same three "File Does Not Exist" messages. What files actually are in the Cache directory and how do they get created? Thank again for all your help. I really appreciate it. Jeff If the path to the cache folder is correct, you should see those files created. Could you post a screenshot of your Cache-Control screen? Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 25, 2008 Share Posted July 25, 2008 If the path to the cache folder is correct, you should see those files created. Could you post a screenshot of your Cache-Control screen? BryceJr, I have posted a screenshot here Cache Screen Shot Thank again for all your help. Jeff Link to comment Share on other sites More sharing options...
OldBuickParts Posted July 25, 2008 Share Posted July 25, 2008 BryceJr, I have it figured out. I looked at the code in cache.php to figure out what the file names were supposed to be and manually created the three files in the cache subdirectory. That produced an error in the cache control module which was a filename not found error which turned out to be the "/" was missing at the end of the cache directory url. I placed the "/" in the cache directory definition and everything started working. Thank you for all your help. Without persons like you this great package would not be so great. Jeff Link to comment Share on other sites More sharing options...
formula409 Posted July 31, 2008 Share Posted July 31, 2008 BryceJr, I have it figured out. I looked at the code in cache.php to figure out what the file names were supposed to be and manually created the three files in the cache subdirectory. That produced an error in the cache control module which was a filename not found error which turned out to be the "/" was missing at the end of the cache directory url. I placed the "/" in the cache directory definition and everything started working. Thank you for all your help. Without persons like you this great package would not be so great. Jeff Jeff, Could you tell me what you did exactly? Im having the same problem with the 3 missing files in the cache directory. I looked at both cache.php files that I could find and could not figgure out what needed to be done. Thanks Link to comment Share on other sites More sharing options...
formula409 Posted July 31, 2008 Share Posted July 31, 2008 Jeff, Could you tell me what you did exactly? Im having the same problem with the 3 missing files in the cache directory. I looked at both cache.php files that I could find and could not figgure out what needed to be done. Thanks Ok... I figgured it out.... For those who need to know, upload, via FTP, three blank files into your cache directory: categories_box-english.cache manufacturers_box-english.cache also_purchased-english.cache Link to comment Share on other sites More sharing options...
Guest Posted August 18, 2008 Share Posted August 18, 2008 Ok... I figgured it out.... For those who need to know, upload, via FTP, three blank files into your cache directory: categories_box-english.cache manufacturers_box-english.cache also_purchased-english.cache I got the cache listed and then changed the path for the cache, then got the message of missing files so i inserted the files: categories_box-english.cache manufacturers_box-english.cache also_purchased-english.cache As suggested in the installation notes which got rid of the missing files text in Admin but when i go to my store's home/index page i noticed that the Categories Box and the Manufacturers Box have both dissapeared! Whenever i turn off the route to the cache in the Configurgation / cache section the boxes come back again. Can anyone explain why this happens and how do you rectify it? Many thanks Sean Link to comment Share on other sites More sharing options...
broadstreetbully Posted November 29, 2010 Share Posted November 29, 2010 did as directed and my layout is fine. thanks. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.