suman07 Posted June 6, 2008 Share Posted June 6, 2008 Hello to all, I want to know that how oscommerce determines when to add tax and when not to add. I mean, which field the user inputs, determines the tax rate that is set in admin? Because I got a problem regarding the tax. My site sometimes add tax and sometimes doesn't to the same user. Does anybody have idea regarding this? Link to comment Share on other sites More sharing options...
Jack_mcs Posted June 6, 2008 Share Posted June 6, 2008 A tax zone has to be setup and the product has to be setup to apply that tax. If it sometimes works for the same customer, I would look at the products. They may not all be setup as taxable. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
suman07 Posted June 6, 2008 Author Share Posted June 6, 2008 A tax zone has to be setup and the product has to be setup to apply that tax. If it sometimes works for the same customer, I would look at the products. They may not all be setup as taxable. Jack All of my products are setup as taxable but still having the problem. Could you tell me which field the customer fills determines the tax zone? Link to comment Share on other sites More sharing options...
Jack_mcs Posted June 6, 2008 Share Posted June 6, 2008 The tax zone is based on the State. If you setup a tax zone for Texas and someone from Texas orders something, they should get taxed. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons Link to comment Share on other sites More sharing options...
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