Guest Posted December 30, 2002 Posted December 30, 2002 Helo to all. I have this weird problem. My shop has been working just OK, but since yesterday it doesn't send extra order e-mails anymore. I've been looking everywhere, but no luck. I don0't know what's happening. This is a brief log of what I did: 1.- The option of database backup on the admin wasn't working, so I edited php.ini and changed the max mem limit from 8M to 16M. 2.- I restarted apache. 3.- The backup now works! so I went to sleep happy =) And then, since that hour, the orders just don't get extra-emailed as they used to be. The weirdest of all is that any other e-mail does get sent: the order e-mail to the customer (I tested this myself, doing a fake order), the status of the order e-mail notification too... so I know this is not a sendmail problem. Any ideas? I've been trying many things, even changing again the memory limit from 16M to 8m in php.ini, but the problem remains... (btw, I think that has nothing to do with the extra e-mail problem...) Thanks in advance for any help you can give me guys!!!
Guest Posted December 31, 2002 Posted December 31, 2002 More info about my problem. I even made a new database and a fresh install of OSC with it, and guess what.. same problem. So I went to the code (checkout_process.php) and added a line with the php native "mail" function, to check if the problem was the tep_mail funcion... and guess what, same problem. All e-mails go out, but those. No extra order e-mails. DAMN!!! Maybe it was because I restarted Apache? That's the only "rude" thing I made that night... I just can't think of anything else.. If someone can help me, please do, thanks again!!
Guest Posted December 31, 2002 Posted December 31, 2002 Now i've seen that other thing doesn't work. The "contact us" page also don't send the e-mails. What's the problem here, anyone knows? Thanks!!!!
Guest Posted January 1, 2003 Posted January 1, 2003 Problem solved! It had nothing to do with php.ini or with OSC source.. the problem was my domain name. I was using an ip instead of a domain name... well,a long history. I post this just to let know anyone else who could have a problem like this... check your domain names! =)
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