Guest Posted May 29, 2008 Share Posted May 29, 2008 Hello, We cannot get our downloads to work properly. We currently have the product attributes set as: Version Download English Download redirect is true in configure file. PayPal is working, notifications of purchase is working, but the download is not being given to the customer. Download info is appearing on the customer account page. Have uploaded the zip files to seperate folders: http://mysitename.com/foldername/zipfilename. Do the downloads need to be placed in the download folder? A bit confused as to why the downloads are not available. Thanks Tina Link to comment Share on other sites More sharing options...
FIMBLE Posted May 29, 2008 Share Posted May 29, 2008 Hello You say the "Download info is appearing on the customer account page." how is this presented? Is it a miconfigured link or text with no link? Nic Sometimes you're the dog and sometimes the lamp post [/url] My Contributions Link to comment Share on other sites More sharing options...
Guest Posted May 30, 2008 Share Posted May 30, 2008 It is presented with a text link no url, it says the date, number of downloads etc. As the sites are down for maintenance, otherwise I would show you how it looks. Thanks Tina Link to comment Share on other sites More sharing options...
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