Customer Login Problems

[aktome2001]

I recently installed os Commerce onto my server and have started to customize it. It's located at http://www.estompkins.com/catalog/catalog/default.php

I decided to test it out first by logging in as a customer. However there are a few problems with it.

 

Problem 1: When I create a profile it doesn't log me in. I'm forced to log in again. Is that normal?

 

Problem 2: Logging in doesn't actually work. When doing so I'm redirected back to the default page which still says welcome Guest. Then when I checkout, I'm forced to login again, which still doesn't work. The new page will say "This Page Cannot be Displayed", titled 'Server not found'

 

I do have SSL activated in configure.php. The version that I'm using is the 2002-12-26 snapshot.

 

Thank you in advance for your help.

[smiley]

It's located at http://www.estompkins.com/catalog/catalog/default.php

Hi, :oha:

/catalog/catalog/ tells me it's an incorrect install!

The files you want to upload are in the second level of each respective directory tree.

IE. When you open catalog directory you will see another catalog directory inside or under the original. That is one to upload. Same for admin. Sorry but unless you do it that way you will have many more issues to deal with.

You should end up with

http://www.estompkins.com/catalog/default.php

HTH

[aktome2001]

I deleted all of the osCommerce files off of my server, downloaded the newest snapshot (2002-12-27), and loaded it back up. The new path to the catalog is http://www.estompkins.com/catalog/default.php

 

So now, without changing anything, except SSL in login.php and application_top.php, I try to set up a customer account and log in, but I'm having the same problems as before. And if I try to check out, it makes me log in again, and then the new page can't be displayed because the server can't be found.

 

If anyone has any suggestions, I really need some help. :cry:

[aktome2001]

I just tried to re-install the program again, but this time not choosing SSL connection and my customer login worked just fine. Everything works fine if I don't use SSL. However, that doesn't work for credit card processing. That appears to be the root of the problem.

I'm on an unix virtual server hosted by Hostway.

[aktome2001]

Someone please help as this problem is really going to prohibit my use of this wonderful program. :( I really, really want this to work as it appears to be much better than other shopping carts that I've tried and reviewed.

Help!!! :cry:

[Guest]

Do you have your catalog/includes/configure.php set up ok for SSL ?

define('HTTP_SERVER', 'http://www.charme-et-vous.com'); // eg, http://localhost - should not be NULL for productive servers

 define('HTTPS_SERVER', 'https://secure20.dnsrouter.com/~charme/'); // eg, https://localhost - should not be NULL for productive servers

 define('ENABLE_SSL','true'); // secure webserver for checkout procedure?

 

HTH

Regards

[aktome2001]

yes, I have SSL set to 'true' on both catalog/includes/configure.php and admin/includes/configure.php.

Everything works fine if SSL is set to false, as soon as it's set to 'true', it doesn't work right. Try it.

[Ajeh]

Did you try using this without the forward slash on the end?:

 

define('HTTPS_SERVER', 'https://secure20.dnsrouter.com/~charme');

[smiley]

It seems this type of shared secure server is of the form:-

https://yoursecureserver.com/~yourlogin

Note the /~ :roll:

Check the required 'setup' or paths with your host.

HTH