Guest Posted May 24, 2008 Posted May 24, 2008 When customers click Confirm Order checkout_process.php gives: Internal Server Error The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, [email protected] and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error log. Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request. Any clues are appreciated. Thanks, Tom
spooks Posted May 24, 2008 Posted May 24, 2008 All this tells us is that you had an error, we might be good, but not psychic!! As it says More information about this error may be available in the server error log. Put that up & you might get an answer. :blink: :blink: :blink: Sam Remember, What you think I ment may not be what I thought I ment when I said it. Contributions: Auto Backup your Database, Easy way Multi Images with Fancy Pop-ups, Easy way Products in columns with multi buy etc etc Disable any Category or Product, Easy way Secure & Improve your account pages et al.
Guest Posted May 24, 2008 Posted May 24, 2008 Here's the log. [Fri May 23 16:41:35 2008] [error] [client 74.235.208.173] File does not exist: /home/dkscusto/public_html/500.shtml [Fri May 23 16:41:35 2008] [error] [client 74.235.208.173] Premature end of script headers: /home/dkscusto/public_html/oscommerce/checkout_process.php
arietis Posted May 25, 2008 Posted May 25, 2008 Here's the log. [Fri May 23 16:41:35 2008] [error] [client 74.235.208.173] File does not exist: /home/dkscusto/public_html/500.shtml [Fri May 23 16:41:35 2008] [error] [client 74.235.208.173] Premature end of script headers: /home/dkscusto/public_html/oscommerce/checkout_process.php hmm....'premature end of script headers' ... google leads me to: http://httpd.apache.org/docs/1.3/misc/FAQ-...-script-headers this talks about perl but not php...not much help there. but it does say that the most common cause is your script ending before it sent any http headers to the client. i don't know why this would happen. which payment methods are you using, and does this payment method use cgi or some other form of native code? have you made modifications to checkout_process?
Guest Posted May 26, 2008 Posted May 26, 2008 hmm....'premature end of script headers' ... google leads me to:http://httpd.apache.org/docs/1.3/misc/FAQ-...-script-headers this talks about perl but not php...not much help there. but it does say that the most common cause is your script ending before it sent any http headers to the client. i don't know why this would happen. which payment methods are you using, and does this payment method use cgi or some other form of native code? have you made modifications to checkout_process? This one was with COD. I have also gotten same thing with Credit Card (not for production). Both are standard modules without modifications. All worked fine until SSL was introduced. I have made the configuration changes to work with SSL. Thanks, Tom
Guest Posted May 26, 2008 Posted May 26, 2008 This one was with COD. I have also gotten same thing with Credit Card (not for production). Both are standard modules without modifications. All worked fine until SSL was introduced. I have made the configuration changes to work with SSL. Thanks, Tom The server encountered an internal error or misconfiguration Maybe the ssl is not installed correctly.
Guest Posted May 27, 2008 Posted May 27, 2008 Just checked and the orders are placed even though the error. Placed one myself and SSL appears to be working properly. Error only at the conclusion of the order.
Guest Posted May 27, 2008 Posted May 27, 2008 Just checked and the orders are placed even though the error. Placed one myself and SSL appears to be working properly. Error only at the conclusion of the order. Email send to customer and admin, however the cart is not emptied.
Guest Posted May 27, 2008 Posted May 27, 2008 Email send to customer and admin, however the cart is not emptied. Check your edits in /checkout_process.php
Guest Posted May 27, 2008 Posted May 27, 2008 Check your edits in /checkout_process.php Can you give me a little more? I am groping in the dark.
Guest Posted May 27, 2008 Posted May 27, 2008 Can you give me a little more? I am groping in the dark. Me too. You have 500.shtml does not exist and you have Premature end of script headers: /home/dkscusto/public_html/oscommerce/checkout_process.php so I guess that is the place to start. Although, a misconfiguration may point to your configure.php files.
Guest Posted May 29, 2008 Posted May 29, 2008 Today I installed the newest release of OSC, 2.2, rc2a, which fixed the posted problem. I now am getting a blank page after confirming the order. This is better and the order is actually completed. Now all I need is to show an order confirmation screen instead of the blank. Tom
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