A bit of a different type of paypal issue (it works, just look and see)

[lextech]

Randomly my site will not record orders made through paypal. A lot of times it will, but not always. Any ideas?

 

One more thing. I am not able to get detailed information for my orders through paypal, it only says purchased from XXX store. How can I make it insert a detailed order in the paypal checkout notes?

 

Thanks :)

[Remulon]

Randomly my site will not record orders made through paypal. A lot of times it will, but not always. Any ideas?

 

One more thing. I am not able to get detailed information for my orders through paypal, it only says purchased from XXX store. How can I make it insert a detailed order in the paypal checkout notes?

 

Thanks :)

 

Hey bc, I have an answer to your first question:

 

The reason the orders come in sometimes, and not others is because the customer is sent to paypal before the checkout_process.php script is called. only if they come back to your site successfully after making their payment will the order show up on your side. I have had this same problem.

 

Here is the line of code that sets up the field for paypal to send the customer back to after payment. (from /catalog/includes/modules/payment/paypal.php)

tep_draw_hidden_field('return', tep_href_link(FILENAME_CHECKOUT_PROCESS, '', 'SSL')) .

Somehow we need to first process the order and then send the customer through to paypal.

 

That way, regardless of if they make a successful payment or not, at least you have their order details.

 

I have not yet rectified this problem in my cart, but am aware of it.

[lextech]

Ah, I see. Thanks.

 

Anyone have info on detailed paypal checkout?