djxtc Posted May 12, 2008 Share Posted May 12, 2008 I'm experiencing a strange problem. Whenever a customer orders a product the quantity doesn't change. Anyone have any ideas on where to start troubleshoot? Link to comment Share on other sites More sharing options...
Guest Posted May 12, 2008 Share Posted May 12, 2008 Go to your admin then configuration. Click on stock. Select subtract stock and set to true. Link to comment Share on other sites More sharing options...
djxtc Posted May 13, 2008 Author Share Posted May 13, 2008 thanks for your reply that value is already set to true. Go to your admin then configuration. Click on stock. Select subtract stock and set to true. Link to comment Share on other sites More sharing options...
pandrews Posted September 19, 2008 Share Posted September 19, 2008 I am having this same problem. The stock does not subtract, and it still allows checkout, although my settings are as follows: Action Check stock level true Subtract stock true Allow Checkout false Mark product out of stock Out Of Stock Stock Re-order level 0 Check stock level Check to see if sufficent stock is available Date Added: 01/05/2008 PLEASE HELP! :) Link to comment Share on other sites More sharing options...
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