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osCommerce

The e-commerce.

How to contact google support?


raybeam

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Posted

I need to ask google some questions about my site. I can't find a webmaster support, does anyone have an e-mail?

Seems impossible to contact them in a correct way.

Posted

try at the bottom of the pages (normally contact us link)

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

Posted

as far as i know, the only way to contact them about natural search is through email.

 

if you have a question about adwords then there's a number you can call. 866-246-6453

Posted

I have few emails for Google Checkout support team & Google Checkout chargeback issue team

Please read this line: Do you want to find all the answers to your questions? click here. As for contribution database it's located here!

8 people out of 10 don't bother to read installation manuals. I can recommend: if you can't read the installation manual, don't bother to install any contribution yourself.

Before installing contribution or editing/updating/deleting any files, do the full backup, it will save to you & everyone here on the forum time to fix your issues.

Any issues with oscommerce, I am here to help you.

  • 4 weeks later...
Posted
I have few emails for Google Checkout support team & Google Checkout chargeback issue team

 

Google are terrible. Most of their e-mail addresses just go to auto responders that look for keyword and give you "stock information" based on what your keywords were. You'd literally have just as much luck typing your question into Google search.

osCommerce is GREAT. When it works...

Posted
Google are terrible. Most of their e-mail addresses just go to auto responders that look for keyword and give you "stock information" based on what your keywords were. You'd literally have just as much luck typing your question into Google search.

 

I dont agree although Googles support can sometimes be a little vague I have always had a speedy response from them when using the contact form which is buried deep in the google help pages.

 

Aran

Posted
I dont agree although Googles support can sometimes be a little vague I have always had a speedy response from them when using the contact form which is buried deep in the google help pages.

 

Aran

 

I've had exactly the opposite experience. It was obviously an automated reply based on keywords, and they add to the end "if you still have questions please reply to this email". So I've done that about 6 times, each one progressively angrier and more specific, but still just automated replies.

 

I'm saying "Is anyone even reading this? What colour is the sky?" and getting "Use a toaster to toast your bread" as a reply (that's just an example by the way, not what actually happened, but it really was that bad - I was very specific and got totally unrelated replies).

 

So I gave up on them and just did whatever the hell I wanted (it was a terms and conditions issue, applied to my particular situation).

 

 

Maybe your questions were just lucky enough to hit the right keywords? Most people do ask the same stuff, after all (so will get the right answers by the keyword method). Mine was a special case.

 

Or maybe I'm just unlucky... either way I'm not happy with Google and no longer expect much from them!

osCommerce is GREAT. When it works...

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