CC Posted December 23, 2002 Posted December 23, 2002 Hey p33ps Just a quickie... Has anyone had the problem of duplicate product entries in the database when you add a product? In fact when I did the original install the database duplicated everything on the initial install. This is the first time I have used the latest snapshot, so just wondering if anyone has had this. If so could you let me know the cure please? ta all. CC.
jficarra Posted December 24, 2002 Posted December 24, 2002 CC, There were 2 people that I can recall who were having duplicate entry problems but with different areas than you. One person was having a problem when adding address book entries (didn't happen all the time, only some of the time). The other person was having duplicate entry errors when he was copying a product from one category to another. Solution to my knowledge is still needed. I had suggested to them to use the latest snapshot, but that didn't work. I've been *lightly* testing the 11/10/2002 snapshot and haven't had any problems like this. -Jim
Pixel Posted January 28, 2003 Posted January 28, 2003 When you start messing around with the database and flush/empty fields things get out of wack. Mainly the problem seems to happen when you flush a certain table and not another that contains the same customer_id. Try this: Flush/empty the following tables (please back up first) Customers Address_book And any other tables that contain the customer_id What should happen then is that when a new customer registers the customer_id will be in sink with all other customer_ids that exist in other tables. I think what happens is that deleting customers from admin does not appear to delete address_book entries for that customer as well ? (may work in the majority of cases depending on the host ?) Best to go into the database and flush/empty/delete from there. It seemed to work for me, so hope this helps. Rob
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