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PLEASE Help with email...


Rousie

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I've never had order notifications or contact us form working, since the site went live :(

 

Keep getting this error when submitting the contact us form...

 

 

 

Warning: fsockopen(): unable to connect to mail.rousie.co.uk:25 in /home/content/c/r/n/crnproducts/html/catalog/includes/classes/class.smtp.php on line 102

string(52) "

 

SMTP debug enabled in class.smtp.php

 

"

Warning: Cannot modify header information - headers already sent by (output started at /home/content/c/r/n/crnproducts/html/catalog/includes/classes/class.smtp.php:102) in /home/content/c/r/n/crnproducts/html/catalog/includes/functions/general.php on line 33

 

Tried allsorts of settings to get it working.

 

Site is hosted with Godaddy, but i am trying to use my SMTP relays from Hostgator account to get it working and still no joy :(

 

Anyone shed any light?

 

Thanks all,

Dean

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Hi Dean,

 

There is an official support thread for the "smtp through the authentication smtp server" contribution.

 

Post your query there and I'll help you.

 

Your error message indicates that the SMTP server your are trying to contact is not listening on Port 25. Hosting companies quite often change the port number to minimize SPAM.

 

BTW - I'm also hosted on a GoDaddy server...

 

Ben

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Site is hosted with Godaddy, but i am trying to use my SMTP relays from Hostgator account to get it working and still no joy :(

 

Anyone shed any light?

 

Thanks all,

Dean

 

You probably don't have relay priviledges. Almost all email servers now require 'authentication'..that is, in order to use the email server, you must be sending from a valid account on that mail server.

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