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Customer Account passwords


sandiego

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Often the return button doesn't get pressed in paypal or 2checkout and the payment goes through but the order doesn't (as it is never returned from the payment processor) because customers pay and don't click the "Finalize Order" or "Return to site" button.

 

I often have to ask for the customers account password to get in and empty the cart and ship the products.

 

Is there a way to either solve the missing order issue - OR just obtain the passwords easily so I can just go in and get the order myself?

 

 

Thanks. ANY help is appreciated greatly.

 

= )

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