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Wrong orders to other customer


massimoperini

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Posted

Hi everyone!

I had a problem with some orders recently.

 

I try to explain:

A customer orders something, but the billing and/or the shipping address is assigned to another customer (it appens automatically, it's not a request of the customer to ship to another address).

 

An example (in the admin - orders):

 

Customer: John Smith

 

Shipping Address: Mario Rossi

 

Billing Address: Mario Rossi

 

I'm running an old version (don't know which, it's of the year 2003) with MySql 4.1.11.

 

This happens only sometimes, not everytime, I really don't know what it could be, maybe an error in the database or a bug of some old releases?

If anyone knows what it could be, please help me!

Many thanks!!!

Max

Posted
Hi everyone!

I had a problem with some orders recently.

 

I try to explain:

A customer orders something, but the billing and/or the shipping address is assigned to another customer (it appens automatically, it's not a request of the customer to ship to another address).

 

An example (in the admin - orders):

 

Customer: John Smith

 

Shipping Address: Mario Rossi

 

Billing Address: Mario Rossi

 

I'm running an old version (don't know which, it's of the year 2003) with MySql 4.1.11.

 

This happens only sometimes, not everytime, I really don't know what it could be, maybe an error in the database or a bug of some old releases?

If anyone knows what it could be, please help me!

Many thanks!!!

Max

 

 

Has this only started to happen recently ?

How long has your store been online ?

Posted
Has this only started to happen recently ?

How long has your store been online ?

 

yes, it started about 2 weeks ago...

uhm I think 2-3 years (I'm trying to solve this for a friend)

 

he told me that recently he had an increase of the orders...

 

I've just read another post with the same problem... it may depend on the db? Too many connections or soemthing like that?

Max.

Posted
I've found something around the forum, it may be due to the http sessions... could it be the right way for the solution?

Max.

Could be, also if you are on a shared server it can cause problems.

Posted

if on a shared server make sure your tmp settings point to your own area, ie instead of /tmp use /home/yourname/tmp or something along those lines, depending upon what your host gave you

Posted
if on a shared server make sure your tmp settings point to your own area, ie instead of /tmp use /home/yourname/tmp or something along those lines, depending upon what your host gave you

 

hi, many thanks

But I'm using the STORE_SESSIONS var to 'mysql', so I think the tmp dir is not used, isn't it?

I'm quite new to oscommerce, sorry and thanks for the help

Max.

Posted
hi, many thanks

But I'm using the STORE_SESSIONS var to 'mysql', so I think the tmp dir is not used, isn't it?

I'm quite new to oscommerce, sorry and thanks for the help

Max.

Best to change it as suggested by Mibble.

  • 1 month later...
Posted

Hi,

 

I have had the same problem. It started when i had around 250 orders.

I solved the problem by removing all orders.

 

Now i could have more than 250 orders a day so i don't want to happen it again.

 

Did the suggested solution worked?

 

My sessions are stored in the mysql on a shared server (one.com)

 

I have these options:

 

MySQL 5.0.32-Debian_7etch5-log

PHP 4.4.8

osCommerce 2.2-MS2

 

Sessions-directory /customers/....../httpd.www/osc/tmp chmod 777

Force cookies True

Controleer SSL sessie-ID False

Controleer browser user False

Controleer IP-adres user False

Block spiders False

Recreate session True

 

 

Thank you!

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