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OTF questions


MCousin76

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Posted

I found a few glitches with the option type feature and my site.

 

1.) when i add textarea information into the shopping cart it displays great until i get to the checkout_confirmation page and Quantity keeps repeating for the title. PLEASE NOTE: when i continue through to process the order, the confirmation email has all of the titles correct.

 

====================

Shopping_Cart (looks good)

====================

2" x 7" - Tickets

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 1,000

- Your Comments: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this

- Upload Artwork (Side 1): 29. estetica-TGonzalez-bcLOW.jpg

- Upload Artwork (Side 2): 30. darque_GrandOpeningLOW.jpg

 

======================================================

Checkout_Confirmation (Attribute titles are messed up. Quantity keeps repeating)

======================================================

1 x 2" x 7" - Tickets

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 1,000

- Quantity: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this

- Quantity: 29. estetica-TGonzalez-bcLOW.jpg

- Quantity: 30. darque_GrandOpeningLOW.jpg

 

2.) If i let my session expire and i log back in and i try and delete my items, i'm not able to delete the items that have a textarea associated with them.

 

I welcome any suggestions....

 

Thanks - Mike C.

Posted
======================================================

Checkout_Confirmation (Attribute titles are messed up. Quantity keeps repeating)

======================================================

1 x 2" x 7" - Tickets

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 1,000

- Quantity: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this

- Quantity: 29. estetica-TGonzalez-bcLOW.jpg

- Quantity: 30. darque_GrandOpeningLOW.jpg

 

UPDATE:

 

If i let my session expire and then i log back in and follow the order all the way through to the checkout_confirmation page the titles are correct. What is that all about???? Why wont they show up correctly during the original session???? How do i fix this???

 

=================================================================

checkout_confirmation.php (after session id expires and i log back in and follow the order process).

=================================================================

 

1 x 2" x 7" - Tickets

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 1,000

- Your Comments: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this

- Upload Artwork (Side 1): 32. HollandRealty-bc-backLOW.jpg

Posted

I just ran another test and the checkout_confirmation page looks like this... it's working on the first item but, on the last item it is taking the title from setup fee??? sometimes it works and sometimes it doesn't. Does anyone have any ideas why it does this?

 

 

1 x 2" x 7" - Tickets

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 1,000

- Your Comments: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this

- Upload Artwork (Side 1): 33. HollandRealty-bc-frontLOW.jpg 0% $0.00

1 x 2" x 8" - Bookmarks

- Coating: Aqueous Both Sides

- Color: Full Color Both Sides

- Quantity: 5,000

- Upload Artwork (Side 1): 34. estetica-CGardner-bc.jpg 7% $135.00

100 x 2 in 1 Clean & Sweep

- Color: Translucent: Green

- Setup Fee: Add $40 ($40.00)

- Setup Fee: this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test this is a test

Posted

UPDATE:

 

I hope i can describe this without confussing anyone. To catch erveryone up to speed i have (2) products that have the textarea box associated with it. One of them has the file upload attribute and one does not, both of them have dropdown attributes.

 

PRODUCT 1 = without file upload attribute

PRODUCT 2 = with file upload attribute

 

=======

TEST 1

=======

I added PRODUCT 1 to the shopping cart. It had text in the textarea box. I closed out the IE window and then opened a new window and went to the website, logged in, went to the cart and deleted the product (NO PROBLEMS THERE).

 

=======

TEST 2

=======

i added PRODUCT 2 to the shopping cart. It had text in the textarea box, and the file upload attribute was used. I closed out the IE window and then opened a new window and went to the website, logged in, went to the cart and tried to delete the product, it would not delete.

 

If i close the window out again and then log back in to the website and go to the cart, the cart is empty.

 

=======

TEST 3

=======

i added PRODUCT 2 to the shopping cart. It had text in the textarea box, and the file upload attribute was NOT used. I closed out the IE window and then opened a new window and went to the website, logged in, went to the cart and tried to delete the product, it would not delete.

 

If i close the window out again and then log back in to the website and go to the cart, the cart is empty.

 

=======

TEST 4

=======

I added PRODUCT 1 and PRODUCT 2 to the shopping cart. They both had textarea boxes. I closed out the IE window and then opened a new window and went to the website, logged in, went to the cart and deleted PRODUCT 1 first. It deleted fine, but it created another PRODUCT 2 (minus the attributes). When I tried to delete PRODUCT 2 (the one with the attributes), it deleted the other PRODUCT 2 (the one without the attributes). Then when I tried to delete PRODUCT 2 again (the one with the attributes), it would not delete.

 

If i close the window out again and then log back in to the website and go to the cart, the cart is empty.

 

=======

TEST 5

=======

I added PRODUCT 1 and PRODUCT 2 to the shopping cart. They both had textarea boxes. I closed out the IE window and then opened a new window and went to the website, logged in, went to the cart and deleted PRODUCT 2 first. It deleted the attributes from PRODUCT 1. When i tried to delete PRODUCT 1 (now without any attributes), it changed from PRODUCT 1 into PRODUCT 2 (minus the attributes). Then when i tried to delete PRODUCT 2 (the one without the attributes), it deleted fine. When I tried to delete PRODUCT 2 (the one with the attributes), it would not delete.

 

If i close the window out again and then log back in to the website and go to the cart, the cart is empty.

 

==============================================================

 

With that being said, does anyone have any idea where i can look to fix this problem? Does it seem like it would be a code issue or a database issue?

 

Thank you for all of your help - Mike C.

Posted

Does anyone know what page(s) i should look at to try and fix these problems? I've been searching the forums for the past few days and haven't found anything....

 

>_<

Posted
Does anyone know what page(s) i should look at to try and fix these problems? I've been searching the forums for the past few days and haven't found anything....

 

>_<

 

Out of the list, which files would cause the errors on the website? That way i would know where to start to disect and get this thing working.

 

=================================

These are the files that are associated with the OTF.

=================================

 

+/catalog/checkout_process.php

+/catalog/product_info.php

+/catalog/shopping_cart.php

+/catalog/stylesheet.css

+/catalog/includes/configure/php

+/catalog/includes/classes/order.php

+/catalog/includes/classes/shopping_cart.php

+/catalog/includes/functions/general.php

+/catalog/admin/products_attributes.php

+/catalog/admin/includes/languages/english/products_attributes.php

 

======================================

These are the files that are associated with the File Upload.

======================================

 

+/catalog/checkout_process.php

+/catalog/product_info.php

+/catalog/shopping_cart.php

+/catalog/includes/application_top.php

+/catalog/includes/database_tables.php

+/catalog/includes/classes/order.php

+/catalog/includes/classes/shopping_cart.php

+/catalog/includes/functions/general.php

+/catalog/includes/languages/english.php

+/catalog/admin/products_attributes.php

+/catalog/admin/includes/database_tables.php

+/catalog/admin/includes/languages/english/products_attributes.php

 

 

Thanks - Mike C.

Posted

UPDATE:

 

As far as the problem goes with the "Not being able to delete / remove products from the shopping cart", I made added a clear your cart module to the shopping_cart page. It works like a charm! Now the only part that i'm stuck with is trying to figure out why the options name "sometimes" doesn't work on the checkout_confirmation page. If anyone has any suggestions, i'm all ears.

 

========================

EXAMPLE: It should look like this...

========================

paper type: whatever.............................this is a dropdown

coating: whatever..................................this is a dropdown

quantity: whatever.................................this is a dropdown

your comments: whatever......................this is a textarea box

upload artwork (side 1): whatever..........this is a file upload

upload artwork (side 2): whatever..........this is a file upload

 

===================================================

EXAMPLE: sometimes it's doing this... the options name begins to repeat itself

===================================================

paper type: whatever

coating: whatever

quantity: whatever

quantity: whatever

quantity: whatever

quantity: whatever

 

 

Thanks - Mike C.

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