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osCommerce

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Shop doesn't work after transfer hosting company


sdevil

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Posted

I just transfered our web store to another hosting company but it is not working anymore.

Problem 1. I can see the first page and also the picture within "What's New" and category list(everything looks same as before). But when i click category, just return back to the same page, cannnot go to the category. If i click product, will go to product page but just say "Product not found!"

 

Problem 2. If i go to Admin login, will get Error Information on the top:

 

Warning: include(includes/languages/english/) [function.include]: failed to open stream: Inappropriate ioctl for device in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Warning: include(includes/languages/english/) [function.include]: failed to open stream: Inappropriate ioctl for device in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Warning: include() [function.include]: Failed opening 'includes/languages/english/' for inclusion (include_path='./:/usr/local/lib/php:/usr/share/pear/:/usr/local/apache/phpinc/:/home/dolche/clients/ushops/') in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Problem 3. I cannot login both Admin side and Customer side. Everytime click login button just back to the same page, do not have any error message.

 

New Hosting company using MySQL5.0, i am not quite sure about the old hosting information(somebody did before me.)

Somebody could please help me?

Thanks so much.

  • 4 weeks later...
Posted

Find out if your hosting company is using MySQL 5, and if they are and you are using osCommerce 2.2 MS2 then you'll need to update the site to make it MySQL 5 compliant.

 

Vger

I'm seeing this same problem. Any ideas for a fix?
Posted
Find out if your hosting company is using MySQL 5, and if they are and you are using osCommerce 2.2 MS2 then you'll need to update the site to make it MySQL 5 compliant.

 

Vger

 

Hmm...I went through all of the changes to make the site MySQL compliant. At least I thought I did. Yet, I'm still having the same problem.

Posted
I just transfered our web store to another hosting company but it is not working anymore.

Problem 1. I can see the first page and also the picture within "What's New" and category list(everything looks same as before). But when i click category, just return back to the same page, cannnot go to the category. If i click product, will go to product page but just say "Product not found!"

 

Problem 2. If i go to Admin login, will get Error Information on the top:

 

Warning: include(includes/languages/english/) [function.include]: failed to open stream: Inappropriate ioctl for device in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Warning: include(includes/languages/english/) [function.include]: failed to open stream: Inappropriate ioctl for device in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Warning: include() [function.include]: Failed opening 'includes/languages/english/' for inclusion (include_path='./:/usr/local/lib/php:/usr/share/pear/:/usr/local/apache/phpinc/:/home/dolche/clients/ushops/') in /home/dolche/clients/ushops/catalog/admin/includes/application_top.php on line 195

 

Problem 3. I cannot login both Admin side and Customer side. Everytime click login button just back to the same page, do not have any error message.

 

New Hosting company using MySQL5.0, i am not quite sure about the old hosting information(somebody did before me.)

Somebody could please help me?

Thanks so much.

 

I quoted this because it may apply to many people still needing an answer to a runaway admin control panel.

 

It sounds like you transferred the site with a simple copy and paste type of transfer. You have to set this up properly in your mysql database manager, you can't just throw it up on the server and here's why....... The configure.php file contains server host, database, and password information for the site. If you simply copy to a new webserver, the information in the configure.php file will still remain true for the old server and have no information for the new server to allow you admin access. While you can manually edit the file and change all the relevant info for the host, name, and other elements, you may have to go into your mysql database manager and try to reset the password because the password is not a simple password, it is a key generated code in the configure.php file.

 

I'd start by trying to solve your issue by using the SQL database manager in your hosting panel (such as CpanelX) and seeing if it will overwrite the configure.php file if you create a new user and password and direct it to this specific sql database, thereby allowing you into the admin panel and writing the proper server information into the configure.php file.

RC2.2a

Posted

How do I find out the proper way to transfer my store to a new server? I've search through the forums but haven't found any info yet.

 

Thank you.

 

-Kim

 

 

I quoted this because it may apply to many people still needing an answer to a runaway admin control panel.

 

It sounds like you transferred the site with a simple copy and paste type of transfer. You have to set this up properly in your mysql database manager, you can't just throw it up on the server and here's why....... The configure.php file contains server host, database, and password information for the site. If you simply copy to a new webserver, the information in the configure.php file will still remain true for the old server and have no information for the new server to allow you admin access. While you can manually edit the file and change all the relevant info for the host, name, and other elements, you may have to go into your mysql database manager and try to reset the password because the password is not a simple password, it is a key generated code in the configure.php file.

 

I'd start by trying to solve your issue by using the SQL database manager in your hosting panel (such as CpanelX) and seeing if it will overwrite the configure.php file if you create a new user and password and direct it to this specific sql database, thereby allowing you into the admin panel and writing the proper server information into the configure.php file.

Posted

Kim,

Another thread is running with same question, perhaps THIS may serve as a guide.. albeit a very concise one.

Best Regards,
Gaurav

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