How to add order to existing customer?

[NewBudda]

Sometimes Customers (who have previously registered) call me and order through the phone.

It would be so easy to add their order to the osc system and handle it like all the others, but how do I add an order to a customers account manually?

Without their passwort I cant pretend i am them and order for them.

How do I add an order as admin?

[ruizerwin]

They many ways you can do this:

 

1. U can import a csv file and upload the order.

2. Go into your DB and insert a file into the order table.

 

 

Actually on the Admin you not allow to do it. Only edit order or delected order.

 

Hope it help

[NewBudda]

So "upload.csv" is what you all do?

Do you have a seperate program to store all your customer data on your PC or do you use a mirror osc system?

[lastblackjellybean]

What about a master password contribution?

[NewBudda]

Would that mean that I have total access to all accounts/users/etc?

I would like to keep the integrity off the account, if possible. Just a way to manually add an order would be great.

 

If there is no better way than the Master Password Contrib, do you know a good one? Do you use one atm?

 

Thanks for all the replies!

[ruizerwin]

If you have many orders by phone i thing you should create a small script who upload the file (.txt, csv, etc).

To the orders table.

 

That should be really help full.

 

You can add the order login as the customer email. but it really complicate. You need to change the customer password, disable email, etc.

 

I don't know any contribution about adding order by phone.

[lastblackjellybean]

There may be a better way than the master password contrib, i'm not sure. I use it for taking phone orders though and it does the job.

 

http://addons.oscommerce.com/info/2180 is what i use. Ability to change master pass from admin, etc. Very handy.

[Jack_mcs]

Sometimes Customers (who have previously registered) call me and order through the phone.

It would be so easy to add their order to the osc system and handle it like all the others, but how do I add an order to a customers account manually?

Without their passwort I cant pretend i am them and order for them.

How do I add an order as admin?

Install either the order editor or manual entry contribution, depending on your needs.

 

Jack

[NewBudda]

Thank you I did that and it works all fine now!