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Order Notification Error


jeffersonminer@gmail.com

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First off, thank you to anyone/everyone for your time and assistance.

 

I have the same email address set in the "Store Owner Email Address" field AND the "Send Extra Order Emails To" field. No email is being sent to the store owner email address, but it is being sent as an extra order email. I have played around with several different email address combos and nothing seems to work. I've change between SMTP and SENDMAIL in the email sending options.

 

I've tried an "email_test.php" script that I found in these forums, and that showed no problem.

 

Ergo, I'm at a loss.

 

Thanks

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The "Email Address" field needs to be defined as a bare internet style email address (e.g., [email protected]). Do not include a quoted name or brackets (e.g., "My Name" <[email protected]>).

 

If the email transport protocol is defined as SMTP, the linefeed parameter must be defined as CRLF. If the transport protocol is sendmail, the linefeed parameter is usually defined as LF.

 

Ben

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I have the email address set just to my email address with no additional characters or information.

 

I tried doing the SENDMAIL/SMTP and LF/CRLF switch. Nothing is really helping.

 

I'd like to start browsing thru the code that is "triggered" when Authorize.net tells my store that the transaction has been completed. Actually, I'd like to understand how that happens in general. I'm going to look around and do some research on my own, but wanted to have this question out to the masses in the meantime.

 

Thanks Ben for your response

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This may be a weird follow up question, but does OSC by nature send an email to the store owner's email address after an order has been made? Or is it situation of adding the store owner's email address to the "Send Extra Order Emails To" field? Or by another method, such as found in this post:

 

http://www.oscommerce.com/forums/index.php?s=&...t&p=1205523

 

I looked through the file "checkout_process.php" and found nothing about sending an email to the store owners. The file is commented very well, and it is clear that there is a section where the email is constructed and sent to customer, followed by a sending to the extra recipients. No mention of the store owner.

 

Have I been chasing a ghost for the last two days? Is there no order email sent to the store owner?

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The only way a store owner receives an order email is by including the store's email address in the "Send Extra Order Emails To" parameter. osCommerce does not send a copy automatically.

 

Lots of ghosts around here to follow...

 

Ben

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