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Need help with an SSL problem, please.


Davefromcornwall

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I'm getting the following error messages when I press the "Checkout" button:

 

Warning: Unknown(): open_basedir restriction in effect. File(/home/pets-exp/public_html/checkout_shipping.php) is not within the allowed path(s): (/home/secure/:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/pets-exp/public_html/checkout_shipping.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: Unknown(): open_basedir restriction in effect. File(/home/pets-exp/public_html/checkout_shipping.php) is not within the allowed path(s): (/home/secure/:/usr/lib/php:/usr/php4/lib/php:/usr/local/lib/php:/usr/local/php4/lib/php:/tmp) in Unknown on line 0

Warning: Unknown(/home/pets-exp/public_html/checkout_shipping.php): failed to open stream: Operation not permitted in Unknown on line 0

Warning: (null)() [function.include]: Failed opening '/home/pets-exp/public_html/checkout_shipping.php' for inclusion (include_path='.:/usr/php4/lib/php:/usr/local/php4/lib/php') in Unknown on line 0

 

Anyone got any idea what's going wrong here? If I set SSL to false, the cart functions normally.

 

Thanks for reading this.

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If I set SSL to false, the cart functions normally.

I think you are trying to use the shared SSL certificate, cause the server is secured - disabled Apache open_basedir, thats why you are getting errors.

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I think you are trying to use the shared SSL certificate, cause the server is secured - disabled Apache open_basedir, thats why you are getting errors.

Thanks for your reply.

 

Yes, I'm trying to use shared SSL to protect customer info, and I had it working a couple of days ago, but it's stopped working now.

 

My galleries stopped working yesterday, because of something that the hosting company had done, and I had to change permissions on a few files to get the galleries working again. Do you think the SSL no longer working is linked to that problem? Maybe I should open another support ticket with my hosting company.

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