rjckicks1 Posted April 17, 2008 Posted April 17, 2008 Hi, I'm having a problem with the PayPal IPN 2.3.3 module (osCommerce_PayPal_IPN_v2.3.3.zip). The other paypal module, PayPal_Shopping_Cart_IPN_v3.1.5, would never update the order status (it would never recieve the IPN information from PayPal), so I downloaded the 2.3.3 module, and it seems like it updates the order status only half the time. Sometimes it does and sometimes it doesn't. Does anyone know how I can even check why this happens? Why would it only recieve the information half the time?? I am on a godaddy hosting account, but the curl proxy is set correctly, obviously since it is recieving IPN information 'sometimes'. This is really frusterating. In TEST mode the order is never updated, so I can't run tests. I need to run live orders, and it seems that in LIVE mode the order status is only updated sometimes. I do have PayPal_Shopping_Cart_IPN_v3.1.5 installed, but it is not enabled. I do have osCommerce_PayPal_IPN_v2.3.3 installed and enabled. I don't care which module I use, but I currently have the 2.3.3 enabled since it sometimes works compared to IPN 3.1.5 which NEVER works (probably because there isn't even a way to enable proxy support on this module). Can someone please help me? I'm really frustrated with this problem. If the IPN information is not sent back from paypal to the website then paypal is no good. I appreciate your responses. Thanks. Quote
rjckicks1 Posted April 19, 2008 Author Posted April 19, 2008 Update, please read this post instead - Hi, I'm experiencing a problem where only about half the time an order is made that the shopping cart will recive the IPN response from paypal and the order will update to "Pending", otherwise half of the orders stay at Preparing [PayPal IPN] and never update. Has anyone else experienced a similar problem where it only works sometimes? For example here are my last couple test orders - Order Added at 00:43:39 Status updated to Pending at 04:08:53 Order Added at 21:41:11 Status never updated Order Added at 01:05:43 Status updated to Pending at 01:16:58 As you can see for one order it took over 3 hours to update, then for the second order it never updated, then for the third it only took 10 minutes. This problem seems very strange to me and it's as if maybe there are some network problems with paypal contacting back to the shopping cart or something? I can't understand why it would work "sometimes" and sometimes it doesn't I appreciate your help, Thanks Quote
mmph Posted April 28, 2008 Posted April 28, 2008 Update, please read this post instead - Hi, I'm experiencing a problem where only about half the time an order is made that the shopping cart will recive the IPN response from paypal and the order will update to "Pending", otherwise half of the orders stay at Preparing [PayPal IPN] and never update. Has anyone else experienced a similar problem where it only works sometimes? For example here are my last couple test orders - Order Added at 00:43:39 Status updated to Pending at 04:08:53 Order Added at 21:41:11 Status never updated Order Added at 01:05:43 Status updated to Pending at 01:16:58 As you can see for one order it took over 3 hours to update, then for the second order it never updated, then for the third it only took 10 minutes. This problem seems very strange to me and it's as if maybe there are some network problems with paypal contacting back to the shopping cart or something? I can't understand why it would work "sometimes" and sometimes it doesn't I appreciate your help, Thanks I wish I had the answer for you but I too have been searching threads and troubleshooting the module for MANY hours with no luck. I also use Godaddy and have the proxy settings, I only get 5% or so IPN post backs with v2.3.3. This at least shows that the proxy must be configured correctly... but I don't get error messages either and 95% of my orders just never update when using this module. I switched to Harold’s PayPal Standard IPN 2008 module but at least half of my customers don't click the tiny text that PayPal uses to return them to my site so my inventory doesn't get updated. I think PayPal does this on purpose to try to get people to hang out and sign up for an account rather than being re-directed to your site. If anyone is successfully using v2.3.3 on godaddy and getting IPN post backs, could you please post here to at least give and indication if there is any potential for this to work... thanks Quote
mmph Posted April 29, 2008 Posted April 29, 2008 I wish I had the answer for you but I too have been searching threads and troubleshooting the module for MANY hours with no luck. I also use Godaddy and have the proxy settings, I only get 5% or so IPN post backs with v2.3.3. This at least shows that the proxy must be configured correctly... but I don't get error messages either and 95% of my orders just never update when using this module. I switched to Harold’s PayPal Standard IPN 2008 module but at least half of my customers don't click the tiny text that PayPal uses to return them to my site so my inventory doesn't get updated. I think PayPal does this on purpose to try to get people to hang out and sign up for an account rather than being re-directed to your site. If anyone is successfully using v2.3.3 on godaddy and getting IPN post backs, could you please post here to at least give and indication if there is any potential for this to work... thanks I'll answer my own question here, Alexstudio who has provided much of the support for this PayPal IPN commented today in the official support thread that the latest version to this date which is v2.3.3 is currently stable and working well with the exception of those who host their sites on Godaddy which uses a Proxy server. For us who use Godaddy, this IPN sometimes does but frequently does not receive the IPN post back from PayPal for yet to be determined reasons. Quote
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