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osCommerce

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Need to charge a handling fee


locaincb

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Posted

Normally I would not want to pass on service charges to a customer when they are using a website to purchase, but in this particular case I am configuring a cart for a non profit organization that needs to add a flat $3.00 service charge per transaction to cover all website processing expenses. Can I do this through admin, or is there a contribution? so far I only find adding the flat rate shipping fee to all transactions but I don't want the user to see this as a shipping cost at all.

 

HELP Please!

Posted
You could use the 'Low Order Fee' feature in admin -> Modules -> Order Total and set it absurdly high or add a handling fee in your payment method.

 

 

I think I will try the low order fee first, see what the fee displays as, or if I can change the labeling.

 

If I am to add a handling_fee to my payment method, where do I begin? I am using paypal express and pro. This sounds like a large modification that I am probably not prepared to do on my own, do you know of a contribution that alters payment method, that I might be able to work with for this particular customization?

Posted

I may be mistaken (and am certainly uninformed as I do not get involved with my clients' customer payments and bookkeeping other than making certain that any necessary data is available), but, I presume that some payment methods offer a feature to add additional costs.

 

Also, in the osC shipping modules, you have the option to set up handling/shipping fees by shipping method.

For ALL problems, please review this link first -> osCommerce Knowledge Base

Posted

I use the "per item" shipping module with a handling fee. Works like a charm. Click edit in the catalog/modules/shipping - on whichever shipping method you're using. You can add the fee there.

Posted
I use the "per item" shipping module with a handling fee. Works like a charm. Click edit in the catalog/modules/shipping - on whichever shipping method you're using. You can add the fee there.

 

Will this fee display as a shipping charge to the customer, or can I change the heading so that it does not look like a 'shipping' charge.

Posted
You could use the 'Low Order Fee' feature in admin -> Modules -> Order Total and set it absurdly high or add a handling fee in your payment method.

 

 

I tried to install the Low Order Fee and set it to 100,000 but the fee does not show up in the check out process. I am using paypal direct and express. Any suggestions?

Posted

Doublecheck your configuration parameters making certain that 'Sort Order' is not "0" and does not conflict with any other 'Order Total' items.

 

This should all happen before the order is sent to any payment gateway.

For ALL problems, please review this link first -> osCommerce Knowledge Base

Posted
Doublecheck your configuration parameters making certain that 'Sort Order' is not "0" and does not conflict with any other 'Order Total' items.

 

This should all happen before the order is sent to any payment gateway.

 

It was the sort order, Thanks for your support!

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