Guest Posted April 14, 2008 Posted April 14, 2008 We recently switched host providers. Everything was working fine before we transferred the files, but now I've lost my product name and the images are not there. The image is there on the website, but not in the admin side. Any suggestions?
♥geoffreywalton Posted April 14, 2008 Posted April 14, 2008 Sound like the /admin/includes/configure.php has not been modified to reflect your new "site". Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile Virus Threat Scanner My Contributions Basic install answers. Click here for Contributions / Add Ons. UK your site. Site Move. Basic design info. For links mentioned in old answers that are no longer here follow this link Useful Threads. If this post was useful, click the Like This button over there ======>>>>>.
Guest Posted April 15, 2008 Posted April 15, 2008 Thank you for this information. I am not familiar with php files. Can you tell me if the WS_ADMIN and the FS_ADMIN should be the same? What's the difference between the two? define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/'); define('DIR_WS_ADMIN', '/store/admin/'); define('DIR_FS_ADMIN', '/store/admin/'); define('DIR_WS_CATALOG', 'store/'); define('DIR_FS_CATALOG', 'store/');
Stephie Posted April 16, 2008 Posted April 16, 2008 Mine looks way different Looks like you are missing a lot of stuff if you can get a backup copy of your last admin/config.php then change to reflect new store..
♥FWR Media Posted April 16, 2008 Posted April 16, 2008 Thank you for this information. I am not familiar with php files. Can you tell me if the WS_ADMIN and the FS_ADMIN should be the same? What's the difference between the two? define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/'); define('DIR_WS_ADMIN', '/store/admin/'); define('DIR_FS_ADMIN', '/store/admin/'); define('DIR_WS_CATALOG', 'store/'); define('DIR_FS_CATALOG', 'store/'); Try the following:- define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/'); define('DIR_WS_ADMIN', '/admin/'); define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/'); define('DIR_WS_CATALOG', '/'); define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/'); Ultimate SEO Urls 5 PRO - Multi Language Modern, Powerful SEO Urls KissMT Dynamic SEO Meta & Canonical Header Tags KissER Error Handling and Debugging KissIT Image Thumbnailer Security Pro - Querystring protection against hackers ( a KISS contribution ) If you found my post useful please click the "Like This" button to the right. Please only PM me for paid work.
Guest Posted April 17, 2008 Posted April 17, 2008 Thank you everyone for all your input. I was able to combine your suggestions and I am now able to "see" my products in the merchant admin tool. However, not all of my product names are there. I am able to edit them in the admin tool and they show in my store. I really don't want to do any re-work, but I'll do what I need to. The change I made follows: efine('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/'); define('DIR_WS_ADMIN', '/store/admin/'); define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/'); define('DIR_WS_CATALOG', '/store/'); define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/');
♥FWR Media Posted April 17, 2008 Posted April 17, 2008 Thank you everyone for all your input. I was able to combine your suggestions and I am now able to "see" my products in the merchant admin tool. However, not all of my product names are there. I am able to edit them in the admin tool and they show in my store. I really don't want to do any re-work, but I'll do what I need to. The change I made follows: efine('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/'); define('DIR_WS_ADMIN', '/store/admin/'); define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/'); define('DIR_WS_CATALOG', '/store/'); define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/'); If your store is not in root you need to change: define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/store/admin/'); define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/store/'); Ultimate SEO Urls 5 PRO - Multi Language Modern, Powerful SEO Urls KissMT Dynamic SEO Meta & Canonical Header Tags KissER Error Handling and Debugging KissIT Image Thumbnailer Security Pro - Querystring protection against hackers ( a KISS contribution ) If you found my post useful please click the "Like This" button to the right. Please only PM me for paid work.
Guest Posted April 18, 2008 Posted April 18, 2008 I made the change, but didn't notice any difference.
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