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Lost my product name


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We recently switched host providers. Everything was working fine before we transferred the files, but now I've lost my product name and the images are not there. The image is there on the website, but not in the admin side.

 

Any suggestions?

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Sound like the /admin/includes/configure.php has not been modified to reflect your new "site".

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Thank you for this information. I am not familiar with php files. Can you tell me if the WS_ADMIN and the FS_ADMIN should be the same? What's the difference between the two?

 

define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/');

define('DIR_WS_ADMIN', '/store/admin/');

define('DIR_FS_ADMIN', '/store/admin/');

define('DIR_WS_CATALOG', 'store/');

define('DIR_FS_CATALOG', 'store/');

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Thank you for this information. I am not familiar with php files. Can you tell me if the WS_ADMIN and the FS_ADMIN should be the same? What's the difference between the two?

 

define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/');

define('DIR_WS_ADMIN', '/store/admin/');

define('DIR_FS_ADMIN', '/store/admin/');

define('DIR_WS_CATALOG', 'store/');

define('DIR_FS_CATALOG', 'store/');

 

Try the following:-

 

define('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/');
define('DIR_WS_ADMIN', '/admin/');
define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/');
define('DIR_WS_CATALOG', '/');
define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/');

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Thank you everyone for all your input. I was able to combine your suggestions and I am now able to "see" my products in the merchant admin tool. However, not all of my product names are there. I am able to edit them in the admin tool and they show in my store. I really don't want to do any re-work, but I'll do what I need to.

 

The change I made follows:

 

efine('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/');

define('DIR_WS_ADMIN', '/store/admin/');

define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/');

define('DIR_WS_CATALOG', '/store/');

define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/');

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Thank you everyone for all your input. I was able to combine your suggestions and I am now able to "see" my products in the merchant admin tool. However, not all of my product names are there. I am able to edit them in the admin tool and they show in my store. I really don't want to do any re-work, but I'll do what I need to.

 

The change I made follows:

 

efine('DIR_FS_DOCUMENT_ROOT', 'home/t/m/e/tmeier4ygh/html/');

define('DIR_WS_ADMIN', '/store/admin/');

define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/admin/');

define('DIR_WS_CATALOG', '/store/');

define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/');

 

If your store is not in root you need to change:

 

define('DIR_FS_ADMIN', 'home/t/m/e/tmeier4ygh/html/store/admin/');

define('DIR_FS_CATALOG', 'home/t/m/e/tmeier4ygh/html/store/');

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