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osCommerce

The e-commerce.

Payment Options disappeared


AndreasPi

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Posted

Dear Community,

 

during the last 2 weeks I installed an oscommerce store (2.2 RC 2a) on my website. After the successful tests with my selected payment company, the store went life. This evening, a potential customer called me, telling me he can`t choose another payment but "Check / Money Order".

 

Getting into the problem, I figured that the payment options are placed in the DB correctly, if I change a module on the admin pages (deactivate, delete, e.g.), it will be changed in the DB as well.

 

I found some hints about changing tax zones and the known weight problem, but this haven`t solved anything yet.

 

The problem exists with all products I have on the website and every customer logged in has it too.

 

Are there any suggestions?

 

Thank you for your help

Andreas

Posted

I have finally solved the problem. The problem was a missing currency, the script from the billing company was waiting for. So it just killed itself.

  • 2 weeks later...
Posted

After upgrading to the newest version I am seeing this very same issue, only the check/money order option is being displayed on checkout. I only use check or Paypal payments so it could not be an issue with a CC company needing the currency type.

 

However, when I do view "cart contents" the paypal button is present and does actually work to redirect the customer to paypal checkout.

 

I have searched and this is the closest thread that applies to this issue.

 

I need both payment methods to be visable on the checkout page as well as the cart content page.

 

Any ideas?

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