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Order confirmation email


fabriccut100

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when a test order is placed using paypal as the payment option the customer gets a confimation email from paypal but not from the shopping cart, is there a way to have the catalog send the email too?

I'm only using the option in the admin where you enter a paypal email address, not ipn or any other type of paypal, but my catalog doesn't seem to be sending an order confirmation to the customer it's only coming from paypal, I don't know if that's something that can be done.

Thanks for any help or direction

Kelly

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have you set the success return on in you paypal profile?

The site needs paypal to reutrn your customer as it only gives and order ID once it has a success.

Thats why the store in not mailing as it does not see anything to mail about.

Nic

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when a test order is placed using paypal as the payment option the customer gets a confimation email from paypal but not from the shopping cart, is there a way to have the catalog send the email too?

I'm only using the option in the admin where you enter a paypal email address, not ipn or any other type of paypal, but my catalog doesn't seem to be sending an order confirmation to the customer it's only coming from paypal, I don't know if that's something that can be done.

Thanks for any help or direction

Kelly

 

Have you set the email address correctly in the Configuration>my store in the admin panel?

 

Plus you need to set your IPN correctly in your paypal account. Log In and click on profile. You should return to http://yoursite/catalog/checkout_success.php

 

If it still doesn't work. Set up the cash on delivery module and buy something. If you get the email then it is the paypal IPN causing the problem

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