Jump to content
  • Checkout
  • Login
  • Get in touch

osCommerce

The e-commerce.

Double Welcome, Double Confirmation Email


AKMATIC

Recommended Posts

Posted

Hi Guys,

 

I ran into a problem that I am hoping someone can shed some light on. When certain customers register, they receive double welcome emails and double sales confirmation emails. Any order status update, gets there in doubles. Only a very few customers get this, but I would like to resolve it and prevent spam from hitting my customer's inboxes.

 

If someone can shed some light, I would greatly appreciate it.

 

 

Thank you,

Tony

  • 2 weeks later...
Posted

This is a long shot, but check the customer's email address in your database. If the customer listed two addresses, it might explain what you are seeing.

 

I can't think of anything else that would explain this.

 

Ben

Posted
This is a long shot, but check the customer's email address in your database. If the customer listed two addresses, it might explain what you are seeing.

 

I can't think of anything else that would explain this.

 

Ben

 

Thanks for the shot but not the issue with me, its a new site in draft mode and I'm using my own email and account as a test. I also am getting two orders send to the admin email as well. Any more thoughts??

Posted

Nothing I can think of.

 

Is this using the standard osCommerce email functionality (i.e., have you added an email contributions to the baseline system)?

 

Ben

Posted
Hi Guys,

 

I ran into a problem that I am hoping someone can shed some light on. When certain customers register, they receive double welcome emails and double sales confirmation emails. Any order status update, gets there in doubles. Only a very few customers get this, but I would like to resolve it and prevent spam from hitting my customer's inboxes.

 

If someone can shed some light, I would greatly appreciate it.

Thank you,

Tony

Can happen if smtp is selected instead of sendmail.

Posted

Double emails being sent out, can also occur if you use the contrib AOLyahoo fix.... This was the case with my shop.

  • 2 years later...
Posted

Can happen if smtp is selected instead of sendmail.

 

hi

 

yes this was my problem as well - switched from smtp to sendmail and no more emails twice

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...