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Cannot Make Orders...Please help me..


rajith

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Posted

I am having a problem that when i purchased through my site it works ine first time.If i tried to buy anything after that CGI Time out error is Displaying

 

I will describe what the steps that i followed..

1.Go to www.Pazhoor.com/catalog

2.Select one product.

3.Click "Add to cart"

4.Click "Checkout"

5.Click "Continue"

6.Click "Continue"

7.Click on "Confirm Order"

This step worked fine and displayed "checkout_success.php" page with message "Your Order Has Been Processed" for the fist time.

After this i tried to buy one more product, by following the above mentioned 7 steps.But when I reached the 7th step it stuck there and taking so processing time.After 5-6 minutes of processing the same page it showing the error message (CGI Time out) in the page.

 

The below mentioned is the actual error I am getting

 

CGI Timeout

The specified CGI application exceeded the allowed time for processing. The server has deleted the process.

 

Can anybody help me....Please

 

 

Regards

Rajith

Posted

Yeah - osC does not use CGI standard, so it must be a contribution/module of some sort.

 

Rob

Rob Bell - Inspired Graphix

Customising osCommerce in Australia, and the world!

View my profile for web and email links.

 

I'm sorry, but i cannot offer Free support via PM etc, and osCommerce forums prohibit me from putting any reference to paid support in my signauture.

However viewing my profile may provide links to my website or something like that which you may find useful.

Posted

Thank you for you reply...

I am using "Cash on delivery module" for payment

 

Regards

Rajith

 

Please let us know the Payment module your store is using for these transactions.
Posted

Thank you for the reply....

Can you please tell me what i can do to over come this error...

Please help me..

Regards

Rajith

 

Yeah - osC does not use CGI standard, so it must be a contribution/module of some sort.

 

Rob

Posted

Just trying an order now for you, please wait

 

Hmm, not sure whats causing this,

 

CGI Timeout

The specified CGI application exceeded the allowed time for processing. The server has deleted the process

 

sorry I cant help with this, I would guess it's a server side issue as your site code seems to be working up to that point.

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