Shopping Cart Issues

[Load-This]

Hey Peoples,

 

I got a bit of an issue with my shop im hoping someone can help me fix.

 

All of my customers carts are being lost if they sign up an account ... if they come to the site, put things in their cart, then go to sign up an account to purchase the things the cart empties.

 

Has anyone seen this issue before that might be able to help me out.

 

Cheers,

[shooter-boy]

Sounds like a session issue.

 

1. Are you using SSL?

2. Do you have cookies working properly?

 

Rob

[Load-This]

Hey ... Yeh im using SSL ... The cart doesnt clear when going into SSL mode though.

 

Im not sure if im using cookies properly ... How do i check that?

 

In my configure.php the cookies path isnt set ... would that make a difference?

 

Cheers

[Load-This]

This is the contents of /catalog/includes/configure.php

 

define('HTTP_SERVER', 'http://website.com.au'); // eg, http://localhost - should not be empty for productive servers

define('HTTPS_SERVER', 'https://website.com.au'); // eg, https://localhost - should not be empty for productive servers

define('ENABLE_SSL', true); // secure webserver for checkout procedure?

define('HTTP_COOKIE_DOMAIN', 'website.com.au');

define('HTTPS_COOKIE_DOMAIN', 'website.com.au');

define('HTTP_COOKIE_PATH', '/');

define('HTTPS_COOKIE_PATH', '/');

define('DIR_WS_HTTP_CATALOG', '/');

define('DIR_WS_HTTPS_CATALOG', '/');

define('DIR_WS_IMAGES', '/images/');

define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');

define('DIR_WS_INCLUDES', 'includes/');

define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');

define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');

define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');

define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');

define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');

 

define('DIR_WS_DOWNLOAD_PUBLIC', 'pub/');

//define('DIR_FS_CATALOG', dirname($HTTP_SERVER_VARS['SCRIPT_FILENAME']));

define('DIR_FS_CATALOG', '/hsphere/local/home/website.com.au/');

 

define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');

 

// define our database connection

define('DB_SERVER', 'mysqlserver'); // eg, localhost - should not be empty for productive servers

define('DB_SERVER_USERNAME', 'user');

define('DB_SERVER_PASSWORD', 'password');

define('DB_DATABASE', 'database');

define('USE_PCONNECT', 'false'); // use persistent connections?

define('STORE_SESSIONS', 'mysql'); // leave empty '' for default handler or set to 'mysql'

[Load-This]

Hey ... I managed to fix it ... It was an issue with the cookies ... the configure.php didnt set the right cookie parameters.

 

Alllllll good :)

[shooter-boy]

Good stuff :D

 

Rob

[Guest]

Hey Load-This

 

What specifically did you have wrong? Our website after months of working has now decided to do the same thing!

 

Cheers

Alex