Newbie help needed

[tank79]

Hi guys, Im in need of a bit of help, im trying to set up os on 000webhost it was installed last night but kept having problems so have started again by deleting the old files and uploading again.

 

trying to run the installation i get this error message

 

There was a problem connecting to the database server. The following error had occured:

 

Access denied for user 'a9491740'@'srv4.890m.com' (using password: YES)

 

Please verify the connection parameters and try again.

 

 

ive tried adding the same details i put in last night but am not getting anywhere.

 

if anyone can help in complete laymans terms so i can try and get this right.

 

any help appreciated.

 

many thanks

Tank

[lem06]

Hi guys, Im in need of a bit of help, im trying to set up os on 000webhost it was installed last night but kept having problems so have started again by deleting the old files and uploading again.

 

trying to run the installation i get this error message

 

There was a problem connecting to the database server. The following error had occured:

 

Access denied for user 'a9491740'@'srv4.890m.com' (using password: YES)

 

Please verify the connection parameters and try again.

ive tried adding the same details i put in last night but am not getting anywhere.

 

if anyone can help in complete laymans terms so i can try and get this right.

 

any help appreciated.

 

many thanks

Tank

 

Newb here also...

 

I had same or simular problem...

Did you delete the mysql folder? If so that is your problem.

I did that and it wouldn't let me creat a new one.

Solution for me ... i had to call my webhost and after about 15 minutes of trying to get the mysql folder back with no luck we deceided to nuke the whole thing and start over :P

 

Hope this helps

[tank79]

Newb here also...

 

I had same or simular problem...

Did you delete the mysql folder? If so that is your problem.

I did that and it wouldn't let me creat a new one.

Solution for me ... i had to call my webhost and after about 15 minutes of trying to get the mysql folder back with no luck we deceided to nuke the whole thing and start over :P

 

Hope this helps

 

I think i did, but i made a new Sql folder with the same name.

 

so do you think i should call them and start again?

[lem06]

I say it would be your best bet since you didn't have the problem before.

 

hey thats what you pay them for.

 

my webhost said its no problem to reset but make sure you have all your files backed up.

[faleyCT]

I initially had the same problem (but with a different host server).

It turned out a piece of the information I entered was incorrect and had nothing to do with access permissions. it just couldn't find the exact info I entered. I had the database name right but it was something else I entered that was incomplete. I corrected it and everything was fine. I forget exactly what piece of information was incorrect but it had only asked for about three or four things, and one of them was wrong like leaving out part of a path or id or something.

[Guest]

Newb here also...

 

I had same or simular problem...

Did you delete the mysql folder? If so that is your problem.

I did that and it wouldn't let me creat a new one.

Solution for me ... i had to call my webhost and after about 15 minutes of trying to get the mysql folder back with no luck we deceided to nuke the whole thing and start over :P

 

Hope this helps

 

 

WHere should the mysql folder be?

 

I haven't deleted anything, but I also can't find a mysql folder :-"

[tank79]

WHere should the mysql folder be?

 

I haven't deleted anything, but I also can't find a mysql folder :-"

 

 

It should be in you cpanel Acess. and it will say my sql or similar

[Guest]

what type of an interface does your host provide? this is a question for your provider