ihatedeskjets Posted March 31, 2008 Posted March 31, 2008 Please have a look and let me know if i'm finished or do I have a lot more work to do ? secret-desire.co.uk I've tried to keep it as easy to use as possible whilst still considering the needs of yahoo etc.
dynamoeffects Posted March 31, 2008 Posted March 31, 2008 You've picked an extremely competitive market. Not to exaggerate, but it seems like nearly every co.uk site posted here sells lingerie or sex toys. * Your top banner is too narrow and hides your logo. * Your images are all distorted. * Your conditions of use and privacy policy aren't worded in a very customer-friendly way. "We don't get to see your credit card details" and "If an item is backordered, we can't be held responsible." A preferable wording would be "your credit card details are passed directly to our payment processor and NEVER viewed or stored by us." and "If an item is backordered, we will keep you up to date regarding the shipping date and will do everything we can to get you your order as fast as possible." It's going to take a massive advertising budget in traditional media to get ahead in the market you've chosen. But to leave with a positive note: I like the product pictures! :-D Please use the forums for support! I am happy to help you here, but I am unable to offer free technical support over instant messenger or e-mail.
ihatedeskjets Posted March 31, 2008 Author Posted March 31, 2008 You've picked an extremely competitive market. Not to exaggerate, but it seems like nearly every co.uk site posted here sells lingerie or sex toys. * Your top banner is too narrow and hides your logo. * Your images are all distorted. * Your conditions of use and privacy policy aren't worded in a very customer-friendly way. "We don't get to see your credit card details" and "If an item is backordered, we can't be held responsible." A preferable wording would be "your credit card details are passed directly to our payment processor and NEVER viewed or stored by us." and "If an item is backordered, we will keep you up to date regarding the shipping date and will do everything we can to get you your order as fast as possible." It's going to take a massive advertising budget in traditional media to get ahead in the market you've chosen. But to leave with a positive note: I like the product pictures! :-D Thanks Brian, Points taken about the privacy and conditions, I've made changes as you suggested, A new top logo is is being prepared in photoshop as I type this, As for the images my stock images are all 500 pixels in height with varying width's but oscommerce does not seem to have the ability to resize by a percentage so I have to choose a pleasing average. i.e small image settings + varying width small images would probably mess the whole layout up. I think i'll post on the forums and see if anyone has any ideas on this. Ken
digilee Posted March 31, 2008 Posted March 31, 2008 Just in case anyone hasn't clicked the link yet - IT IS NSFW. Thanks for the warning Ken. Sarcastic bit: On another note, the only good thing about your site is the dropship supplied photos, and they aren't even working to well. Seriously, you've changed a few colours ... and? Professional bit: In a very competitive, very crowded market like yours you need to stand out from the crowd. Your site doesn't make me want to buy from you on various levels, quality, professionalism, transparency, no payment details etc. And on a lighter note - i bet this guy is having a great time: http://www.secret-desire.co.uk/images/tabl...nd_specials.gif SolarFrenzy Solar powered gadgets at down to earth prices. CheekyNaughty Promoting British Design
ihatedeskjets Posted March 31, 2008 Author Posted March 31, 2008 hmm, aren't working too well Please elaborate how my photos aren't working apart from the size issue which I now have a solution for. Yes I have a few standard oscommerce pics to change still but is there a problem with my popup images or something. Sorry for not warning it's a ladies lingerie site and maybe not for viewing in the office or for minors.
digilee Posted March 31, 2008 Posted March 31, 2008 On the main page they are all out of shape. You can't see that? :huh: have a look in the contribs for OTF Autothumbnailer. SolarFrenzy Solar powered gadgets at down to earth prices. CheekyNaughty Promoting British Design
burt Posted March 31, 2008 Posted March 31, 2008 It validates HTML 4.01 Trans - that's a good first step. What next? You put yourself up against this (NSFW) and this (NSFW). I'd say that a good 75% of people looking to buy would look at your site and look at theirs - then buy from theirs. You need a professional, sexy design. Today. Not tomorrow, not next week. NOW.
ihatedeskjets Posted March 31, 2008 Author Posted March 31, 2008 It validates HTML 4.01 Trans - that's a good first step. What next? You put yourself up against this (NSFW) and this (NSFW). I'd say that a good 75% of people looking to buy would look at your site and look at theirs - then buy from theirs. You need a professional, sexy design. Today. Not tomorrow, not next week. NOW. That first site hurts my eyes :blink: but I see what you mean I think ! Get rid of the "ready made" index.php to create a nice custom look, scrap the column left / right or only show on some pages, etc etc so it doesnt look like oscommerce anymore. The techie stuff i'm ok with but art was always a poor subject for me, that's the reason I asked for opinions on here, Thank-you
ihatedeskjets Posted April 3, 2008 Author Posted April 3, 2008 Dynamoeffects and Digilee please take another look, i've made a few changes, thnx for the feedback, I've added the autothumb contrib and it looks much better ( I hope) please bear in mind this is a "work in progress" thnx Ken
digilee Posted April 4, 2008 Posted April 4, 2008 1, Spelling and grammar - "Secret-desire Ltd registered in england and Wales company number 6340622." 2, Layout - Why is secret-desire.co.uk/index.php different to secret-desire.co.uk ? 3, Reviews - Please! Enough of the fake reviews! - secret-desire.co.uk/suede-corset-pri-271.html?reviews_id=4 (and you don't seem to know your market as women wouldn't be buying from your store let alone leaving full name reviews.) SolarFrenzy Solar powered gadgets at down to earth prices. CheekyNaughty Promoting British Design
ihatedeskjets Posted April 4, 2008 Author Posted April 4, 2008 1, Spelling and grammar - "Secret-desire Ltd registered in england and Wales company number 6340622."2, Layout - Why is secret-desire.co.uk/index.php different to secret-desire.co.uk ? 3, Reviews - Please! Enough of the fake reviews! - secret-desire.co.uk/suede-corset-pri-271.html?reviews_id=4 (and you don't seem to know your market as women wouldn't be buying from your store let alone leaving full name reviews.) 1 I didnt capitalise desire, oops. But that stement is mandatory. 2. Why do a lot of sites have a nice flash entry page ? I dont see how that matters 3 Reviews, I didnt put that there, and oscommerce puts the persons name there NOT ME as for the not knowing my market bit we've been trading quite happily for over a year, the majority of customers are women. Can I suggest you stop posting in this thread as you seem unable to give constructive feedback, your point 3 above is complete nonsense.
digilee Posted April 4, 2008 Posted April 4, 2008 1, I know it's mandatory, it's the fact that you haven't captialised it properly. 2, I never said anything about flashy entrance pages, and I agree with you in that they are not needed. 3, OK, if you say so, it's your site. Can I suggest you stop asking for criticism if you can't take it. SolarFrenzy Solar powered gadgets at down to earth prices. CheekyNaughty Promoting British Design
♥Biancoblu Posted April 5, 2008 Posted April 5, 2008 Hi Ken, don't be discouraged, it takes a lot of time and effort to build an oscommerce that is both visually and technically good and that will attract customers as well. I've been online for 2 years and am still having difficulties fixing some issues (---> php novice here :blush: ). I don't know how knowledgeable you are with php, but if you're not that confortable with it, consider hiring the help of a developer at least for the toughest issues, I think it is worth it. If I may just make a few suggestions on your store: I think you should opt for a plain background as opposed to a textured one, and the banner would look great if its colours were in tone with the background. Same goes for the hover effect you have on the subcategories links and various buttons (continue, checkout, sign in, etc). On your SSL, if you can, add your SSL icon somewhere on your home page and in your privacy page. It is visually reassuring to customers. On shipping conditions: do you ship only to the UK, or worldwide? Contact us page: it's a good idea to add the name of the shop owner, a phone number, possibly a fax number, and an email. Make it as easy as possible on people that may want to contact you. Conditions of use: you should elaborate on your conditions, how about adding something on accounts, payments, copyright, do the customers have the possibility of cancelling an order? etc. Add this contribution (very useful): Customer Must Accept Terms and Conditions.....or you may have customers arguing that they didn't see/didn't know about your conditions. The privacy page should also be elaborated on: talk about online payments, Paypal, your SSL icon, cookies, etc. Also get rid of "XXXXX requests since Tuesday 06 March, 2007", it's nobody's business how many visits your site had so far. Another useful contributions: Header Tags Controller or this brand new one: Header Tags SEO I wish you a lot of luck with your business (you have some nice stuff there). Isabella ~ Don't mistake my kindness for weakness ~
ihatedeskjets Posted April 5, 2008 Author Posted April 5, 2008 Thank-you Isabella A very informative and usefull review, The banner is something I have been wrestling with for a while now, I have a friend who owns http://www.frozeninteractive.com, I think I might have to recruit his assistance. Good points on the ssl, conditions, privacy etc, (they are a bit vague), and i'll look for the accept conditions contrib as i've already suffered loss as a result of a customer returning items for refunds and claiming not to have seen the conditions. I think the "Meta tags on the fly" contrib i'm using http://addons.oscommerce.com/info/4971 is working well but could do with someone checking the html output to be sure. I did modify it a bit as the contrib did not replace keywords properly for me. I will remove the "hits since" as your correct, it means nothing anyway. As most of our sales are through agents or telephone the site is my project, it's a long term project that I hope to work on from start to finish, and in a couple of years I hope to know the software inside out, so spending £1k on a pro designer does not appeal to me. With the usefull reviews I've had here and the fantastic support in the other forums, how can we fail ! As for the "other" critics, let me just say maybe he should get his own house in order first, a website that scrolls sideways on a 15 inch monitor at 1024x768 is a very amateur mistake , lol http://www.cheekynaughty.com/
♥Biancoblu Posted April 6, 2008 Posted April 6, 2008 Hi Ken, What do you use to make graphics? I find that with graphics you usually get unexpectedly good results by mixing tons of filters in Paint Shop Pro and by playing with layers' transparencies. I suggested Header Tags Controller because it lets you put in unique meta tags (title, description and keywords) for both your products and categories, the downside is that if you have hundreds of products listed then it's a lot of work. If you don't insert the meta tags manually the system inserts a default one. You can also put in meta tags for your static pages. :thumbsup: Isabella ~ Don't mistake my kindness for weakness ~
ihatedeskjets Posted April 6, 2008 Author Posted April 6, 2008 Hi Ken, What do you use to make graphics? I find that with graphics you usually get unexpectedly good results by mixing tons of filters in Paint Shop Pro and by playing with layers' transparencies. I suggested Header Tags Controller because it lets you put in unique meta tags (title, description and keywords) for both your products and categories, the downside is that if you have hundreds of products listed then it's a lot of work. If you don't insert the meta tags manually the system inserts a default one. You can also put in meta tags for your static pages. :thumbsup: Isabella Hi Isabella, I use photoshop cs3 for my graphics, I will admit i'm not very good at the art stuff :( The meta tags on the fly puts a unique title, keywords and description for each product automatically for me, if you look at the source you should see the product name added to the end of the tags. ( I hope) I've actually just finished completely changing the stylesheet, I took your advice for a plain background and I think it looks much better now. Thanks Ken
Guest Posted April 6, 2008 Posted April 6, 2008 Good day, First beef :rolleyes: I hate seeing osCsid=e26db2eea3b7401b44d5df3c37acb26d in my address bar. Interesting trick on the default http://www.secret-desire.co.uk/ having all the "sexy" images https. Does that reduce the image bots? I liked the little slogan on the bottom regarding looking good and playing. :huh: I am probably too much of a fuddy duddy to give advice on site design considering the product line. Because you have a live store I will not try and complete a transaction. However I do have a question, at what point is the customer informed that an item is out of stock. I do not know the legality of the issue, but morally I believe it to be wrong to charge a credit card for an item you do not posses to sell. I am asking because of your Shipping & Terms. There are contributions which flag items as out-of-stock. I also noticed cruising around in FireFox that the categories on the left were overlapping the neighboring items. Yes, I know IE is probably the largest browser segment by a an increditably wide margin (Maybe things are different over there).
ihatedeskjets Posted April 6, 2008 Author Posted April 6, 2008 Hi Doug, Hmm, seeing osCsid=e26db2eea3b7401b44d5df3c37acb26d in the address bar is a bit worrying as I dont see it, I thought the seo contrib I'm using got rid of that, will have to check, thanx Ahh, just seem the oscid thing, it appears if I select checkout then proceed through login or checkout without account, as long as it doesnt appear before that I think we are ok. The https images thing just makes it easier to be sure every page is served without a "contains non secure items" error, it doesnt seem to harm google images as we see a lot of hits from them, setting ALL images as https://www.secret-desire.co.uk/images in configure files, makes it easier to add contribs at either http or https pages. Good point about the instock / out of stock, we hold approx 400 lines on site but i'll have to check on items on backorder situation, thank-you. I check my site with I.e, Opera and firefox (currently vers 2.0.0.13) and all looks ok, ) but I was editnig the site between 14:00- 18:00 gmt Sunday 06/04/2008 so maybe you saw it then ? I was editng the index.php to try to keep w3c compliant and some of the infoboxes went out of shape. If you see this post please check it again and post the html of the problem page for me, thnx Much appreciated Ken
Guest Posted April 7, 2008 Posted April 7, 2008 Just got your reply. I am no longer getting the osCID in the URL I went back and I am still seeing the overlapping My screen resolution currently is 1152x864, I tried it at 1024x768 with no difference. I see the overlapping only on the lines which wrap. As requested: <!doctype html public "-//W3C//DTD HTML 4.01 Transitional//EN"><html dir="LTR" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"> <TITLE>sexy underwear and Designer lingerie from Secret-Desire Dreamgirl 2008 Chains & stuff !</TITLE> <META NAME="Keywords" content="Lingerie, sexy lingerie, underwear, corsets, sexy wear, sexy underwear, corsets, plus size, ladies lingerie, underwear, silk, costumes, bra, Dreamgirl 2008, Chains & stuff !"> <META NAME="Description" content="Shop for designer sexy underwear and Sexy Lingerie and plus size Lingerie including bridal wear and corsets. Dreamgirl 2008 Chains & stuff !"> <base href="http://www.secret-desire.co.uk/"> <link rel="stylesheet" type="text/css" href="stylesheet.css"> </head> <body> <!-- header //--> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr class="header"> <td valign="middle"><center><a href="http://www.secret-desire.co.uk/index.php"><img'>http://www.secret-desire.co.uk/index.php"><img src="images/oscommerce.gif" width="600" height="200" border="0" alt="osCommerce" title="osCommerce"></a></center></td> </tr> </table> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr><td width="100%" align=center> </td></tr> </table> <table border="0" align="center" width="75%" cellspacing="0" cellpadding="1"> <tr class="headerNavigation"> <td class="headerNavigation"> <a href="http://www.secret-desire.co.uk" class="headerNavigation">Top</a> <a href="http://www.secret-desire.co.uk/index.php" class="headerNavigation">Menu</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-c-52.html" class="headerNavigation">Dreamgirl 2008</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-chains-stuff-c-52_56.html" class="headerNavigation">Chains & stuff !</a></td> <td align="right" class="headerNavigation"><a href="https://www.secret-desire.co.uk//account.php?osCsid=e26db2eea3b7401b44d5df3c37acb26d" class="headerNavigation">My Account</a> | <a href="http://www.secret-desire.co.uk/shopping_cart.php" class="headerNavigation">Basket</a> | <a href="https://www.secret-desire.co.uk//checkout_shipping.php?osCsid=e26db2eea3b7401b44d5df3c37acb26d" class="headerNavigation">Checkout</a> </td> </tr> </table> <!-- header_eof //--> <!-- body //--> <table border="0" width="100%" cellspacing="3" cellpadding="3"> <tr> <td width="145" valign="top"><table border="0" width="145" cellspacing="0" cellpadding="2"> <!-- left_navigation //--> <!-- show_subcategories //--> <tr> <td> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr> <td height="14" class="infoBoxHeading"><img src="images/infobox/corner_left.gif" width="8" height="19" border="0" alt=""></td> <td width="100%" height="14" class="infoBoxHeading"><a href="1">Lingerie Categories</a></td> <td height="14" class="infoBoxHeading" nowrap><img src="images/pixel_trans.gif" width="11" height="14" border="0" alt=""></td> </tr> </table> <table border="0" width="100%" cellspacing="0" cellpadding="1" class="infoBox"> <tr> <td><table border="0" width="100%" cellspacing="0" cellpadding="3" class="infoBoxContents"> <tr> <td><img src="images/pixel_trans.gif" width="100%" height="1" border="0" alt=""></td> </tr> <tr> <td align="left" class="boxText"><a href="http://www.secret-desire.co.uk/dreamgirl-2008-c-52_56_52.html" class="menucateg"><b> <img src="images/pointer_blue.gif" width="8" height="7" border="0" alt="">Dreamgirl 2008</b></a><a href="http://www.secret-desire.co.uk/dreamgirl-2008-babydolls-wispies-c-52_45.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Babydoll's and wispies</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-tops-thongs-c-52_46.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Bra tops & Thongs</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-corsets-basques-c-52_44.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Corsets and Basques</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-dresses-halters-c-52_47.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Dresses & Halters</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-lingerie-c-52_54.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Lingerie</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-chains-stuff-c-52_56.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Chains & stuff !</a> <a href="http://www.secret-desire.co.uk/dreamgirl-2008-fancy-costumes-c-52_24.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Fancy Costumes</a> </td> </tr> <tr> <td align="left" class="boxText"><a href="http://www.secret-desire.co.uk/leg-avenue-c-52_56_38.html" class="menucateg"><b> <img src="images/pointer_blue.gif" width="8" height="7" border="0" alt="">Leg Avenue</b></a><a href="http://www.secret-desire.co.uk/avenue-corsets-bustiers-c-38_39.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Corsets and bustiers</a> <a href="http://www.secret-desire.co.uk/avenue-dresses-c-38_41.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Dresses</a> <a href="http://www.secret-desire.co.uk/avenue-bikinis-matching-sets-c-38_42.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Bikinis & Matching sets</a> </td> </tr> <tr> <td align="left" class="boxText"><a href="http://www.secret-desire.co.uk/hustler-c-52_56_31.html" class="menucateg"><b> <img src="images/pointer_blue.gif" width="8" height="7" border="0" alt="">Hustler</b></a><a href="http://www.secret-desire.co.uk/hustler-lingerie-c-31_33.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Lingerie</a> <a href="http://www.secret-desire.co.uk/hustler-seamless-c-31_34.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Seamless</a> <a href="http://www.secret-desire.co.uk/hustler-clubwear-c-31_32.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Clubwear</a> </td> </tr> <tr> <td align="left" class="boxText"><a href="http://www.secret-desire.co.uk/vacari-c-52_56_43.html" class="menucateg"><b> <img src="images/pointer_blue.gif" width="8" height="7" border="0" alt="">Vacari</b></a><a href="http://www.secret-desire.co.uk/vacari-fantasy-costumes-c-43_51.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Fantasy Costumes</a> <a href="http://www.secret-desire.co.uk/vacari-sexy-bride-c-43_57.html" class="menusubcateg"> <img src="images/pointer_blue_light.gif" width="8" height="7" border="0" alt="">Sexy Bride</a> </td> </tr> <tr> <td><img src="images/pixel_trans.gif" width="100%" height="1" border="0" alt=""></td> </tr> </table> </td> </tr> </table> </td> </tr> <!-- show_subcategories_eof //--> <!-- search //--> <tr> <td> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr> <td height="14" class="infoBoxHeading"><img src="images/infobox/corner_right_left.gif" width="15" height="19" border="0" alt=""></td> <td width="100%" height="14" class="infoBoxHeading">Search</td> <td height="14" class="infoBoxHeading" nowrap><img src="images/pixel_trans.gif" width="11" height="14" border="0" alt=""></td> </tr> </table> <table border="0" width="100%" cellspacing="0" cellpadding="1" class="infoBox"> <tr> <td><table border="0" width="100%" cellspacing="0" cellpadding="3" class="infoBoxContents"> <tr> <td><img src="images/pixel_trans.gif" width="100%" height="1" border="0" alt=""></td> </tr> <tr> <td align="center" class="boxText"><form name="quick_find" action="http://www.secret-desire.co.uk/advanced_search_result.php" method="get"><input type="text" name="keywords" size="10" maxlength="30" style="width: 115px"> <input type="image" src="includes/languages/english/images/buttons/button_quick_find.gif" alt="Search" title=" Search "><br>Find sexy lingerie.<br><a href="http://www.secret-desire.co.uk/advanced_search.php"><b>Advanced Search</b></a></form></td> </tr> <tr> <td><img src="images/pixel_trans.gif" width="100%" height="1" border="0" alt=""></td> </tr> </table> </td> </tr> </table> </td> </tr> <!-- search_eof //--> <!-- information //--> <tr> <td> <table border="0" width="100%" cellspacing="0" cellpadding="0"> <tr> <td height="14" class="infoBoxHeading"><img src="images/infobox/corner_right_left.gif" width="15" height="19" border="0" alt=""></td> <td width="100%" height="14" class="infoBoxHeading">Information</td> <td height="14" class="infoBoxHeading" nowrap><img src="images/pixel_trans.gif" width="11" height="14" border="0" alt=""></td> </tr> </table> <table border="0" width="100%" cellspacing="0" cellpadding="1" class="infoBox"> <tr> <td><table border="0" width="100%" cellspacing="0" cellpadding="3" class="infoBoxContents"> <tr> <td><img src="images/pixel_trans.gif" width="100%" height="1" border="0" alt=""></td> </tr> <tr> <td 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ihatedeskjets Posted April 7, 2008 Author Posted April 7, 2008 Thanks Doug, After dropping my resolution down I spottted it. No more techie talk on this thread now, it's sort of turned into a support thread rather than feedback. Thanks to those who looked and gave me advice.
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