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Zone Rate Shipping problem when exceeding max package weight


jwilt

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Posted

When the order weight total goes over 10 lbs. (my max package weight) the total goes from $42 to $69 and the weight shown goes to 5.33 lbs. Does anyone know why it doesn't split the weight at 10 lbs., instead of 5 lbs.?

 

My zone table is as follows:

.5:24.50:1:26.00,2:27.50,3:29,4:31.00,5:33.00,6:34.50,7:36.00,8:38.00,9:40.00,10

:42.00,11:44.00,12:46.50,13:49.00

 

Thanks in advance!

Posted

.5:24.50,1:26:00

Not sure whether it's a typo or not.

 

Maybe you need to check Shipping/Packaging under Configuration in admin side.

Posted
.5:24.50,1:26:00

Not sure whether it's a typo or not.

 

Maybe you need to check Shipping/Packaging under Configuration in admin side.

 

 

Thanks, there was a typo, but that didn't fix the problem!

 

When I increase the max package weight the error doesn't occur until it exceeds it...

Posted

I'm having the same problem but when the order goes over my maximum shipping weight the weight is split in half but the shipping charge does not get charged for the excess weight in the order

 

Thanks, there was a typo, but that didn't fix the problem!

 

When I increase the max package weight the error doesn't occur until it exceeds it...

Posted
I'm having the same problem but when the order goes over my maximum shipping weight the weight is split in half but the shipping charge does not get charged for the excess of weight in the order

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