jwilt Posted March 25, 2008 Posted March 25, 2008 When the order weight total goes over 10 lbs. (my max package weight) the total goes from $42 to $69 and the weight shown goes to 5.33 lbs. Does anyone know why it doesn't split the weight at 10 lbs., instead of 5 lbs.? My zone table is as follows: .5:24.50:1:26.00,2:27.50,3:29,4:31.00,5:33.00,6:34.50,7:36.00,8:38.00,9:40.00,10 :42.00,11:44.00,12:46.50,13:49.00 Thanks in advance!
Bill.Dagou Posted March 25, 2008 Posted March 25, 2008 .5:24.50,1:26:00 Not sure whether it's a typo or not. Maybe you need to check Shipping/Packaging under Configuration in admin side.
jwilt Posted March 25, 2008 Author Posted March 25, 2008 .5:24.50,1:26:00Not sure whether it's a typo or not. Maybe you need to check Shipping/Packaging under Configuration in admin side. Thanks, there was a typo, but that didn't fix the problem! When I increase the max package weight the error doesn't occur until it exceeds it...
dangerousgoods Posted March 26, 2008 Posted March 26, 2008 I'm having the same problem but when the order goes over my maximum shipping weight the weight is split in half but the shipping charge does not get charged for the excess weight in the order Thanks, there was a typo, but that didn't fix the problem! When I increase the max package weight the error doesn't occur until it exceeds it...
dangerousgoods Posted March 26, 2008 Posted March 26, 2008 I'm having the same problem but when the order goes over my maximum shipping weight the weight is split in half but the shipping charge does not get charged for the excess of weight in the order
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