Has anyone come across this Error with this Contribution?

[Guest]

I would really appreciate some help on this matter, i know for sure that it's probaly going to be a very easy fix, or something im doing wrong, but i can not seem to work this one out.

 

This is the error i keep getting with this contirbution when adding a Tracking number to a customer order and clicking Update,

 

The Royal Mail Track & Trace™ ID you have supplied is not valid. Please check and try again. The required format is 2 letters, 9 digits, then GB eg AB123456789GB. Do not use spaces.

 

Ive put no spaces in and used recent Tracking numbers, so i know there valid.

 

Please does anyone have any suggestions on this Problem???

 

Thanks

 

Jay

Edited March 24, 2008 by Jan Zonjee