Sending Gift Vouchers Doesn't Seem To Work

[accarter]

Hi, I've installed CCGV and have tried several times to send myself a gift voucher from admin. The email goes through with a voucher code, but when I go to redeem it, I get the following message:

The Gift Voucher number may be invalid or has already been redeemed. To contact the shop owner please use the Contact Page

Any idea where this problem is occurring?

Thank you!

Best,

Allison

 

pergolina.com/catalog