Orders not show in ADMIN -> ORDER & Customer -> ORDER

[cutiesweetie]

Hi all,

 

I have tried the method provided in other threads. but it doesnt works on me.

 

Describes of the problem; after customer place an order,

1. The order did not show on ADMIN -> ORDERS (REFER TO SCREEN SHOT)

2. The order also did not show on ADMIN -> CUSTOMER -> ORDERS

3. Store owner & customer did receive the email about this order.

4. PHPAdmin -> Orders table -> Customer order is captured in the table.

 

 

 

Appreciate your help.

[box25]

Hi all,

 

I have tried the method provided in other threads. but it doesnt works on me.

 

Describes of the problem; after customer place an order,

1. The order did not show on ADMIN -> ORDERS (REFER TO SCREEN SHOT)

2. The order also did not show on ADMIN -> CUSTOMER -> ORDERS

3. Store owner & customer did receive the email about this order.

4. PHPAdmin -> Orders table -> Customer order is captured in the table.

 

Appreciate your help.

 

If the orders are in your order table, check the orders_status value is not 0 (zero)

 

If it is change it to 1, and it should reappear in the admin system, and client side

[cutiesweetie]

If the orders are in your order table, check the orders_status value is not 0 (zero)

 

If it is change it to 1, and it should reappear in the admin system, and client side

 

 

i saw the order_status_id default value is 0, how do i change it? anyone can explain in detail? sorry, i am newbie

[satish]

which payment gateway is used.

 

Try order holding contrib.

 

Also if Paypal then go for Paypal IPN.

 

Satish Mantri

[cutiesweetie]

which payment gateway is used.

 

Try order holding contrib.

 

Also if Paypal then go for Paypal IPN.

 

Satish Mantri

 

no. i am not using paypal. i am using a local bank.