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osCommerce

The e-commerce.

Receiving Duplicate Orders from Customers


chuntley

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Posted

So this has happened a few times and I usually just refund the multiple orders, but it happened the other day and it just ended up costing me 78$. This girl placed an order and it went through 3 times, well it overdrafted her account 2x because it was 2 separate transactions and her bank told her that because it was a website error it is our responsibility. Is there any way we can stop this from happening in the future?

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