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I use Realex to take payments-getting non secure error


emermc

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Posted

I have a website that is not SSL enabled. I use Realex Payment processing to handle credit cards which is SSL enabled. Customers are getting a warning after they enter their credit card details & click Submit 'you are moving from a secure site to a non secure site', So some of them are clicking No do not continue. What happens is there payment is being taken but I've no order so I don't know anything has happened. Customers are getting in touch with me complaining. It seems to have suddenly created a lot of problems.

 

Realex say I am directly referencing an image in my script that they response back to. I have checked checkout_success.php & checkout_process.php & didnt see anything obvious. I have asked Realex for more help but they are not being too responsive. I think this is a huge issue.

 

I have been searching here & on the net & people are saying install SSL. I don't want to do this, this is my last resort. Would anyone have any solutions? I'd be willing to pay someone to help as I don't know php.

 

Thank you,

emermc

Posted

Sorry but the answer is install SSL.

 

Why is this the last resort - all ecommerce sites should have SSL installed regardless of if payments are processed on site or not - you are collecting personal info such as names and addresses - if you don't have SSL you WILL lose customers as people don't like to risk having their details snooped on!

Posted

The reason it is my last resort as I read a little about it & it seems quite difficult & technical. That is all. Maybe I am wrong?

Posted

It all depnds on your hosting company really - some are very simple and all it takes are a few clicks others are more complicated - for example my hosting comepltes with a full SSL cert included all I have to do is select which domain and 1 hr later it's all done (aparat from updating the osC configure.php files which is fairly straightforward) - other hosts require you to obtain the certs yourself and install.

 

Take a look at http://www.oscommerce.com/forums/index.php?showtopic=233458 for more help and info

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