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When I activate the Zone Rates part of shipping it always adds an extra 5.00 to the shipping costs, ( ie it says 3:8.50 so I would expect anything up to 3 in weight to be 8.50 but it comes up as 13.50) how do I stop this as its driving a novice round the bend.


Thanks in advance

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No, I have not enabled handeling charge. I noticed this handling charge but have not enabled it as I thought that may have something to do with it, I even tried changing the values of it to 0.00 in handeling but it seems to just revert back to 5.00 again when I check it, as I said before though I have not enabled it, only part that is enabled is Zone rates.


Your help is much appreciated

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Hi, has anyone else encountered this problem as if I cant get it working correct then the program is of no use to me. It is maybe something simple but I am stumped and I really need this fixed ASAP as I am just about to go live in the next day or so and this is going to set me back big time.


I have even downloaded the latest snapshot and find I am hitting the same problem.


Please help :cry:

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