Customer order confirmation e-mails not working

[Jonojamesmac]

When a customer makes an order they're supposed to get an e-mail are they not?

 

It doesn't seem to be the case for me :(

 

I identified this code in checkout_process.php which handles the confirmation e-mail being sent, but it doesn't seem to be doing its job.

 

  tep_mail($order->customer['firstname'] . ' ' . $order->customer['lastname'], $order->customer['email_address'], EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);

// send emails to other people
 if (SEND_EXTRA_ORDER_EMAILS_TO != '') {
tep_mail('', SEND_EXTRA_ORDER_EMAILS_TO, EMAIL_TEXT_SUBJECT, $email_order, STORE_OWNER, STORE_OWNER_EMAIL_ADDRESS);
 }

 

Any help would be much appreciated.

 

Thanks

[satish]

are emails getting generated on create account.

 

There is a probability that Yo have set send mail to false in admin.

 

Satish

[Guest]

are emails getting generated on create account.

 

There is a probability that Yo have set send mail to false in admin.

 

Satish

 

I'm having the same problem...

 

I've checked my admin - send email - its set at true.

 

What else could it be?