how to see cc error codes

[danazx]

Hi,

 

I have a client who has been using osCommerce for a while. I'm not very familiar with the cart but she asked me to look into a credit card problem she is having. Unfortunately I don't really have any information, just that sometimes a card will not go through osCommerce to authorize.net. If she goes to authorize.net directly she can enter the information with no problem.

 

What's happening when it doesn't work is that it just goes back to the page to enter the cc info. There is no error information. Is there a way to turn this on/off? At least I can start with that so when it happens again I can get some code that may be helpful

 

Would it be a good idea to just reinstall the module for authorize.net?

 

Any suggestions appreciated.

 

Thanks

Dana

[danazx]

After searching the forum I did find some new code but it doesn't work for me.

 

 

Check the 4th post on this discussion:

 

http://www.oscommerce.com/forums/index.php?sho...mp;#entry951073

 

I tried entering in my cc with an incorrect expiration date and I just get sent back to the payment information page...

 

BUT the URL says:

/checkout_payment.php?payment_error=authorizenetaim&error=The+expiry+date+entered+for+the+credit+card+is+invalid.%3Cbr%3EPlease+check+the+date+and+try+again.

 

So how do I get the info returned in the URL to show in a user friendly way?

 

Thanks

Dana

[NGR]

I have the same problem...it shows in the URL and nowhere else. Need to extract it from the url and display it in a popup box....anyone know how to do this?

[hendo42]

I'm having the same problem. Anyone find a solution?

[Torg42]

Me too.

 

Has anybody figured out how to get an error code yet.

 

My site works for most CC's, but fails for some.

 

Thanks,

 

Troy

[dtmp]

I've search for a solution to this problem for a while now with no answers. Customers never see the error message because it's in the address bar.