Payment Contributions and "By Phone" Credit Card Processing

[Guest]

I need some input from other vendors who are using OS Commerce and processing credit cards. I am located in the United States and currently use Paypal to process all my credit card transactions on my OS Commerce website (www.warbirdcollectibles.com). I am looking for a module that processes credit cards (to use in addition to Paypal) that also allows me to process credit cards over the telephone.

 

People leave my website because they don't understand that they can use Paypal to process the credit card payment (I'm not sure why since it is plastered on my website in several spots, but clearly if Paypal isn't getting it done, I need to take the next step). I have discovered this based on follow-up with customers who begin processing an order and then leave. I have also had several customers ask me if they can just give me their credit card information over the telephone. Currently I can't do this. The ability to process credits cards over the telephone would also be very helpful as I am planning on selling my merchandise at air shows, where internet access isn't available.

 

If anyone is currently using something other than Paypal AND is also processing credit cards over the phone, I would be very interested in learning what contribution/mod/program you are using and how it is working for you. Thank you!