SSL Issue possibly?

[karenh31]

I am having an issue with my site hosted on hostmonster. I have bought the dedicated IP as well as the SSL. They have said it is all installed and working, yet when someone accesses the OSCommerce shopping cart and proceeds to the checkout process, they get an error message: (as follows)... I have been told that this is happening due to the certificate pointing to www.hostname.com when server is pointing to hostname.com

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You have attempted to establish a connection with "domainname.com". However, the security certificate presented belongs to "www.domainname.com". It is possible, though unlikely, that someone may be trying to intercept your communication with this website.

 

If you suspect the certificate shown does not belong to "domainname.com", please cancel the connection and notify the site administrator.

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With this warning in place, it tells you they do not reccomend you continue to this site. Is there something I can do to fix the problem? Thanks so much!

[germ]

From the information you have provided, it appears you need to change the HTTPS_SERVER definition in your configure.php files to include the "www." in the URL.

[karenh31]

Thanks so much... I had read previous posts about changing the config file.. but on several of the posts in other catagories, it said to change the http to https.. and add the www, .. this did not work. As a matter of fact, it totally messed up the entire cart.

I went back and took everything out that I had put in previously, getting the original config file back. Then did what you said and it worked! Thank you so much!