NAGAN 55 Posted February 27, 2008 Posted February 27, 2008 I have recently experienced a fraudulent transaction with the e-store of a community member. I purchased about $130.00 worth of merchandising over two months ago. When the order had not arrived after three weeks, I tried e-mailing the seller, and then calling him on the phone. I only got vague promises that he would "look into it". More time passed, and now he won´t take my phone calls or respond to my e-mails. What action should I take? Thank you.
♥geoffreywalton Posted February 27, 2008 Posted February 27, 2008 If you paid by credit card contact them and try to get a refund on your card. Need help installing add ons/contributions, cleaning a hacked site or a bespoke development, check my profile Virus Threat Scanner My Contributions Basic install answers. Click here for Contributions / Add Ons. UK your site. Site Move. Basic design info. For links mentioned in old answers that are no longer here follow this link Useful Threads. If this post was useful, click the Like This button over there ======>>>>>.
IridiumCorp Posted March 3, 2008 Posted March 3, 2008 Geoff means contact your card issuer. Even if it is a debit you may have online protection.
seb1188 Posted May 31, 2008 Posted May 31, 2008 I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback". osCommerce is GREAT. When it works...
Emilyecho Posted September 23, 2008 Posted September 23, 2008 What a pity! I hate fraudulent e-stores.
Guest Posted September 23, 2008 Posted September 23, 2008 What a pity! I hate fraudulent e-stores. Did you only register to state the obvious?
lindsayanng Posted September 23, 2008 Posted September 23, 2008 I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback". what a good point.. there are scammers on both ends of things unfortunately. A great place for newbies to start Road Map to oscommerce File Structure DO NOT PM ME FOR HELP. My time is valuable, unless i ask you to PM me, please dont. You will get better help if you post publicly. I am not as good at this as you think anyways! HOWEVER, you can visit my blog (go to my profile to see it) and post a question there, i will find time to get back and answer you Proud Memeber of the CODE BREAKERS CLUB!!
yesitshere Posted February 18, 2009 Posted February 18, 2009 if sent without tracking number, it might be lost indeed in the mail/post, however the vague responses from the store owner make me doubt that...
ricksteruk2005 Posted February 21, 2009 Posted February 21, 2009 I find it quite amusing how most of the topics on this forum are "CUSTOMER DID A CHARGEBACK AND STOLE MY GOODS" and here we have "get your card issuer to do a chargeback". So are you saying, that if a shop rips you off not to do everything possible to either recover your money or receive your goods. At the moment its customers doing chargebacks, something im sure we would all do if the need arised. If customers did not do a charge back the situation would be the other way around, stores not delivering. Its shame but theres someone always waiting to rip you off either as a customer or shop. I dont help with templates (thats what the seller is for) th search function will often help, when it dont try this in google. site:http://www.oscommerce.com/forums then your search word
steve_s Posted February 27, 2009 Posted February 27, 2009 do a who is on the shops domain, then contact the autorities of the country the website is in and if owner lives in a different country contact authorities there too might as well contact his/her hosting company and report it
Guest Posted February 27, 2009 Posted February 27, 2009 I have recently experienced a fraudulent transaction with the e-store of a community member. I purchased about $130.00 worth of merchandising over two months ago. When the order had not arrived after three weeks, I tried e-mailing the seller, and then calling him on the phone. I only got vague promises that he would "look into it". More time passed, and now he won´t take my phone calls or respond to my e-mails. What action should I take? Thank you. What store? What's the URL?
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