homeonthesofa Posted February 21, 2008 Posted February 21, 2008 Please can anyone help We are not being sent emails that are generated by the OSC contact us page. Can anyone tell me where this 'send to' address is configured? Thanks John
Jack_mcs Posted February 21, 2008 Posted February 21, 2008 It's a setting in admin->Configuration->My Store. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons
homeonthesofa Posted February 21, 2008 Author Posted February 21, 2008 It's a setting in admin->Configuration->My Store. Jack Jack Thanks for the quick response. The setting you refer to is set correctly and we do receive emails when orders are place on the store. The problem is we don't receive emails when questions are raised using the contact us form. So i thought there must be another place to make this config, any ideas? John
Jack_mcs Posted February 22, 2008 Posted February 22, 2008 They should use the same basic code. Someone may have altered your contact us form at some point to cause this. The code would have to be looked at to find the problem. Jack Support Links: For Hire: Contact me for anything you need help with for your shop: upgrading, hosting, repairs, code written, etc. All of My Addons Get the latest versions of my addons Recommended SEO Addons
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