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osCommerce

The e-commerce.

Problem with product weight


o.benedi

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Hi, i have been searching through the forum and haven't seen any solution. I hope that someone knows how to solve this.

 

Well, the problem description:

 

We have installed Add Weight To Product Attributes v0.2 to manage product weights and calculate shipping cost with that weight.

 

We have a product that weights 0.5Kg.

 

When i select 1-9 products and make a checkout all work right. The weight and shipping cost is shown well.

 

But if i select 10 products, it should show 5Kg plus the package weight 0.2Kg. But instead of that 2.6Kg (half) is shown. If i checkout 20 instead of the 10.2Kg expected i get 3.4Kg.

 

Anybody knows what can be happening? and how this may get solved?

 

Thanks for your help.

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Hi, i have been searching through the forum and haven't seen any solution. I hope that someone knows how to solve this.

 

Well, the problem description:

 

We have installed Add Weight To Product Attributes v0.2 to manage product weights and calculate shipping cost with that weight.

 

We have a product that weights 0.5Kg.

 

When i select 1-9 products and make a checkout all work right. The weight and shipping cost is shown well.

 

But if i select 10 products, it should show 5Kg plus the package weight 0.2Kg. But instead of that 2.6Kg (half) is shown. If i checkout 20 instead of the 10.2Kg expected i get 3.4Kg.

 

Anybody knows what can be happening? and how this may get solved?

 

Thanks for your help.

What shipping module?

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Yes that is. I have that limit because of my shipping operator. Thanks a lot.

 

But then the new question is, how i manage that situation in order to show a correct weight or an advice or something.

 

Right now i get the incorrect weigth with the correct shipping fee. Is strange to select 10 products of 0.5Kg and see only 2.6 Kg, but i really cannot ship that 'cause is more than my allowed maximun weight.

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