checkout_process.php Problem

[marlo]

Hi

 

I have instaled OSC 2.2 on http://www.shop.akva.sk .It is runnig more than 2 years without general problems.

2 days ago my custommer told me that when he made any order after last step he got BLANK_PAGE :(

Customers doesn't get checkout_success.php.

 

I dont know what happen becasue I don't modify any files.

 

My hosting using php5 : php.ini

 

I use .htaccess with this parameters :

 

# $Id: .htaccess,v 1.3 2003/06/12 10:53:20 hpdl Exp $
#
# This is used with Apache WebServers
#
# For this to work, you must include the parameter 'Options' to
# the AllowOverride configuration
#
# Example:
#
# <Directory "/usr/local/apache/htdocs">
#   AllowOverride Options
# </Directory>
#
# 'All' with also work. (This configuration is in the
# apache/conf/httpd.conf file)

AddType application/x-httpd-fastphp4 .php

# The following makes adjustments to the SSL protocol for Internet
# Explorer browsers

<IfModule mod_setenvif.c>
 <IfDefine SSL>
SetEnvIf User-Agent ".*MSIE.*" \
		 nokeepalive ssl-unclean-shutdown \
		 downgrade-1.0 force-response-1.0
 </IfDefine>
</IfModule>

# Fix certain PHP values
# (commented out by default to prevent errors occuring on certain
# servers)

#<IfModule mod_php4.c>
#  php_value session.use_trans_sid 0
#  php_value register_globals 1
#</IfModule>

 

 

Do you have any ideas ? what is wrong ?

 

thx

[andytc]

Have you tested the check-out process yourself ?

[marlo]

Have you tested the check-out process yourself ?

 

 

Yes .

it is global problem for all customers.

 

Actually i tried to install latest version OS from download section.

It works OK :(

[andytc]

Yes .

it is global problem for all customers.

 

Actually i tried to install latest version OS from download section.

It works OK :(

 

 

there may an error not showing on the page if it's blank. Check that "show errors" is turned on and try the checkout again to see if you get a warning message.